Assistant Program Manager

Advocates; Town of Marlborough (NY); On-site; USD 23,000 - 33,000; Full time

Job summary

Advocates is hiring an Assistant Program Manager to implement the mission of BH Residential Services and deliver residential services to persons served. The role includes coordinating clinical and administrative functions under supervision and ensuring a safe, home-like living environment.

The position requires a high school diploma or GED with related experience (or a BA/BS with 1 year). Applicants should read, communicate in English, and work well in a fast-paced, team-oriented setting.

Qualifications

• High School Diploma or GED required; 2 years related experience preferred.
• Bachelor’s degree with 1 year experience acceptable as alternative.
• Ability to read English and communicate effectively in the program’s primary language.
• Must be able to perform essential duties satisfactorily.
• Strong interpersonal and teamwork skills.
• Basic computer knowledge.

Responsibilities

• Participate in development of treatment plans and attend weekly staff meetings.
• Document progress towards treatment plans and outcomes.
• Perform interventions addressing identified goals and skill development.
• Coordinate with program staff and other service providers.
• Communicate progress and changes in daily notes.
• Provide guidance, supervision, and role modeling to persons served.
• Facilitate group work as delegated by supervisor.
• Monitor medication administration and clinical/admin responsibilities as delegated.
• Train direct care staff and supervise overnight staff as needed.
• Ensure a clean, safe home-like environment and timely record-keeping.

Skills

Interpersonal skills

Organizational skills

Team collaboration

Education

High School Diploma/GED with 2 years related experience

BA/BS in related field with 1 year experience

Job description

Starting Rate: $20.50/hour

Schedule: Sunday-Thursday 8am-4pm

The Assistant Program Manager will implement the mission of BH Residential Services. They will provide all residential services to persons served and perform, coordinate and/ or monitor designated programmatic administrative or clinical functions.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
• Document progress towards treatment plans.
• Perform interventions with persons served that address their identified goals and result in skill development.
• Provide linkage with other program staff and other service providers.
• Communicate individual’s progress, mental status, and any changes in daily notes.
• Provide ongoing support, guidance, role modeling and supervision to persons served.
• Participate in or facilitate group work as delegated by supervisor.
• Identify and address community integration issues for persons served, as designated.
• Monitor and document medication administration.
• Perform, coordinate, and/or monitor a range of programmatic clinical and administrative responsibilities as delegated by supervisor.
• Train direct care staff in responsibilities for their role.
• Supervise overnight staff as delegated by supervisor.
• Provide coordination and leadership to program team during shifts, vacations, or leave in the absence of supervisor.
• Ensure a clean, safe and home-like living environment for persons served.
• Remain alert at all times throughout scheduled work shift.
• Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

• BA/BS in related field and 1 year experience; or H.S. Diploma/GED and 2 years related experience.
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
• Ability to read English and communicate effectively in the primary language of the program to which they are assigned
• Must be able to perform each essential duty satisfactorily.
• Ability to thrive in a fast-paced, team-oriented environment and as well as work independently.
• Strong organizational skills and ability to multi-task.
• Basic computer knowledge.
• Must have excellent interpersonal skills and ability to work as part of a team.