Assistant Program Manager

Familylinks; Pittsburgh (Allegheny County); On-site; USD 47,000 - 50,000; Full time

Job summary

A leading organization in Pittsburgh is seeking an Assistant Program Manager for the Pathways to Independence Program. This full-time role involves supervising staff, ensuring compliance with regulations, and providing direct services to at-risk youth. The ideal candidate will have a Bachelor's degree and experience in behavioral health. Familylinks offers competitive benefits including medical insurance, PTO, and tuition reimbursement.

Benefits

Opportunity for low to no cost medical insurance

Free Dental/Vision Insurance

Generous PTO

Paid Holidays, Clearances, and Training

Employee Recognition Program

Employee Referral Program

Tuition Reimbursement

403(b) Retirement Plan w/ Employer Match

Qualifications

• 2-4 years relevant experience preferred.
• Familiarity with child/adolescent development and at-risk youth.

Responsibilities

• Responsible for direct services and supervision of direct care staff.
• Maintain records to meet clinical documentation requirements.
• Interview, hire and evaluate staff.

Skills

Communication

Crisis Management

Organizational Skills

Education

Bachelor's degree

High School Diploma/GED

Job description

Assistant Program Manager - Full-Time $47,000 -$50,000 Annual Salary

Pathways to Independence Program provides residential services to children and youth, who have demonstrated a need for a comprehensive level of care and who utilize multiple service systems. Referrals are made by the Department of Human Services Rapid Response team.

About Familylinks:

For over six decades, Familylinks has served the diverse communities of Western Pennsylvania. Last year alone, we supported over 11,000 people of all ages, backgrounds, and beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We seek dedicated and passionate individuals to help us continue making a difference. Familylinks offers family-centered services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

What perks does Familylinks offer?

• Opportunity for low to no cost medical insurance
• Free Dental/Vision Insurance
• Generous PTO
• Paid Holidays, Clearances, and Training
• Employee Recognition Program
• Employee Referral Program
• Tuition Reimbursement and Eligibility for Student Loan Forgiveness
• Optional 403(b) Retirement Plan w/ Employer Match

Position Summary:

The Assistant Manager is responsible for direct services and supervision of direct care staff for at risk populations and their families in a community residential service setting. The position assists the Program Manager in the oversight of staff and program operations and acts in capacity of the manager in his or her absence.

• Work in collaboration with Billing and the Program Quality and Compliance program to develop and implement behavioral/mental health Quality Assurance processes and in compliance with all Federal, State, County, and funder requirements and/or licensing.
• Maintain records to meet County, State, and Federal clinical documentation requirements including preparation for monitoring visits and corrective action plan development and execution.
• Ensure compliance with health and safety procedures and instruct staff accordingly.
• Interview, hire and evaluate staff, maintain approved staffing levels.
• Establish and maintain positive working relationships with individuals from outside agencies/organizations including meetings within the community and outreach for program growth opportunities.
• Oversee clinical process, methodology, crisis and emergencies.
• On-Call rotation responsibilities within the program.
• Responsible for the expenditure of revenues for the department/program according to established budgets.
• Oversee purchasing and expense reconciliation process.
• Bachelor's degree with 2-4 years relevant experience preferred. Candidates with a minimum of high school diploma/GED combined with commensurate life experience encouraged to apply.
• Familiarity with child/adolescent development and at-risk youth.
• Knowledge of and ability to implement all facets of the Positive Youth Development Approach (PYD), CHANCE and trauma-informed care; trainings will be provided within first 90 days of employment.
• Demonstrates knowledge about interventions, therapeutic services and non-treatment supports for youth identified as survivors or at-risk of sex trafficking or sexual exploitation.
• Support the organization's mission and acts as a model of organization values for staff and residents.
• Demonstrates sensitivity to the different cultures and orientations represented among the residents, families, and staff through utilization of appropriate, non-judgmental communication techniques.
• Demonstrates strong planning, time management, and organizational skills.
• Candidate has a valid PA driver's license with access to a vehicle.
• Maintains confidentiality of protected information in accordance with HIPAA guidelines and organizational policies.
• Excellent interpersonal, communication, crisis management, organizational, and problem-solving skills.
• Ability to perform and prioritize multiple functions and tasks in a fast-paced environment. Demonstrates flexibility, especially with scheduling and site locations.
• The qualified candidate will be required to complete a pre-employment health screen to ensure fitness for work with at-risk youth. Program staff must be free from ?Communicable disease? and pass drug screen.
• 33/34/FBI/NSOR clearances required.
• On-call responsibilities

Working Conditions

• Work is typically office-based with attendance at external meetings, committees and conferences required at times.
• On call responsibilities and schedule flexibility to meet program needs.
• Must be able to work and travel to the various Familylinks offices including traveling out of area.
• Ability to lift and carry up to ten (10) pounds

Familylinks takes pride in its status as an Equal Opportunity Employer. Our policies, applicable to both current team members and prospective candidates, prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status.

Find other positions that you may be interested in here:https://familylinks.e3applicants.com/careers