Assistant Program Manager

IIBA (International Institute of Business Analysis); Marlborough (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading organization in the social services sector is seeking an Assistant Program Manager. This role involves implementing the mission of BH Residential Services through supervision and support for clients in a residential environment. The successful candidate will engage with clients to help them reach their personal goals, act as a liaison among various service providers, and ensure compliance with administrative tasks. Candidates should possess a degree or relevant experience, with a strong emphasis on diversity and inclusion.

Benefits

Generous perks of employment

Room for advancement

Healthy work-life balance

Qualifications

• BA/BS and 1 year experience; or H.S. Diploma/GED and 2 years related experience.
• Demonstrated understanding of serving culturally diverse populations.
• Must have excellent interpersonal skills.

Responsibilities

• Participate in treatment plan development and document progress.
• Provide ongoing support, guidance, and supervision to persons served.
• Ensure a clean, safe, and home-like living environment.

Skills

Strong organizational skills

Interpersonal skills

Ability to thrive in a fast-paced environment

Ability to communicate effectively

Basic computer knowledge

Education

BA/BS in related field

High School Diploma/GED

Job description

*Starting rate $20.25/hour*

Advocates is seeking enthusiastic, motivated team players to provide emotional support and daily care to individuals in a residential setting!

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

The Assistant Program Manager will implement the mission of BH Residential Services. They will provide all residential services to persons served and perform, coordinate and/ or monitor designated programmatic administrative or clinical functions.

Minimum Education Required
High School Diploma/GED

Shift
Blended Shift

Additional Shift Details
The schedule is Tuesday through Saturday or Sunday through Thursday with both evening and morning shifts

Responsibilities

• Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
• Document progress towards treatment plans.
• Perform interventions with persons served that address their identified goals and result in skill development.
• Provide linkage with other program staff and other service providers.
• Communicate individual’s progress, mental status, and any changes in daily notes.
• Provide ongoing support, guidance, role modeling and supervision to persons served.
• Participate in or facilitate group work as delegated by supervisor.
• Identify and address community integration issues for persons served, as designated.
• Monitor and document medication administration.
• Perform, coordinate, and/or monitor a range of programmatic clinical and administrative responsibilities as delegated by supervisor.
• Train direct care staff in responsibilities for their role.
• Supervise overnight staff as delegated by supervisor.
• Provide coordination and leadership to program team during shifts, vacations, or leave in the absence of supervisor.
• Ensure a clean, safe and home-like living environment for persons served.
• Remain alert at all times throughout scheduled work shift.
• Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.

Qualifications

• BA/BS in related field and 1 year experience; or H.S. Diploma/GED and 2 years related experience.
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
• Ability to read English and communicate effectively in the primary language of the program to which they are assigned
• Must be able to perform each essential duty satisfactorily.
• Ability to thrive in a fast-paced, team-oriented environment and as well as work independently.
• Strong organizational skills and ability to multi-task.
• Basic computer knowledge.
• Must have excellent interpersonal skills and ability to work as part of a team.
  

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.