Assistant Program Manager

Saint Vincent's Services; Fall River (MA); On-site; USD 54,000 - 66,000; Full time

Job summary

Saint Vincent's Services is seeking a full-time supervisor for our 9-bed Emergency Residence Program for adolescent youth in Cottage 6. The role starts at $60,000 and focuses on coaching, mentoring, and supervising residential staff within a trauma-informed, family-centered framework.

The position involves risk-management processes, program development, staff scheduling, and ensuring safe coverage. Immediate start date; flexibility required.

Qualifications

• Three years of residential experience with supervisory experience required.
• Must be available to work a flexible schedule; Monday–Friday, 11:00 a.m.–7:00 p.m.; after-hours on-call.

Responsibilities

• Provides coaching, mentoring, and supervision of designated residential and supervisory staff.
• Participates in risk management processes including investigations relating to youth and staff performance issues.
• Develops programming and activities incorporating trauma-informed care, family-centered, and culturally competent practice.
• Coordinates weekly staff scheduling for all shifts and daily coverage to maintain ratios.
• Assists in therapeutic interventions consistent with ARC and Safety-Care in the milieu; manages notification protocols.
• Approves timesheets for biweekly payroll.

Skills

Coaching

Mentoring

Staff supervision

Risk management

Scheduling

Trauma-informed care

Family-centered practice

Cultural competence

Education

Bachelor's or Associate's degree preferred

Job description

A full-time position is available within our residential 9-bed Emergency Residence Program for adolescent youth in Cottage 6. The position salary starts at $60,000.

Provides coaching, mentoring, and supervision of designated residential and supervisory staff. Participates in all processes related to risk management, including internal investigations relating to youth and staff performance issues. Develops programming and activities for the program incorporating trauma-informed care, family-centered, and culturally competent practice. Coordinates weekly scheduling of staff for all shifts and coordinates daily coverage of shifts, ensuring ratio is maintained at all times. Assists in therapeutic interventions, consistent with ARC and Safety-Care in the milieu, and manages applicable notification protocols. Approves timesheets for biweekly payroll.

Must be available to work a flexible schedule, Monday through Friday, 11:00 a.m. - 7:00 p.m., with after-hours on-call coverage. Bachelor's or Associate's degree preferred; three years of residential experience with previous supervisory experience required.

Starting Date: Immediate