Assistant Program Director — Trauma-Informed Housing Leader

Socket.dev; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Lantern Community Services in Washington Heights, NYC, seeks an Assistant Program Director to lead and supervise trauma-informed, high-quality services for housing stability and well-being. You will guide a team, supervise clinical staff, review documentation, and partner with program leadership to drive outcomes and equity.

You will oversee treatment planning, crisis intervention, and collaboration with property management and funders while maintaining strong program performance.

Qualifications

• MSW or MHC from an accredited institution required; licensure (LMSW or LMHC) required within one year of employment.
• Minimum of one year of supervisory experience in social services.
• Experience with individuals experiencing mental illness, substance use, and/or chronic homelessness.
• Knowledge of OMH, DOHMH, and/or HASA contracts and funder requirements.
• Strong trauma-informed clinical skills, sound judgment, and ability to manage competing priorities.
• Experience with clinical documentation systems and data tracking tools.
• Strong written, verbal, and organizational skills.
• Demonstrated commitment to diversity, equity, inclusion, and justice.

Responsibilities

• Provide clinical supervision and coaching to case management staff, supporting professional development and high-quality service delivery.
• Review and approve clinical documentation, conduct chart reviews, and monitor dashboards and reports to track outcomes.
• Support the Program Director in policy development, outcomes tracking, reporting, and overall program management, including coverage in their absence.
• Facilitate and co-facilitate clinical meetings, staff meetings, and community meetings.
• Provide clinical oversight in treatment planning, safety planning, and crisis intervention, including assessment of suicidal or homicidal risk.
• Coordinate with property management, housing stability team, and service providers to support housing stability and independent living.
• Collaborate with Compliance and QA/QI teams on funder reporting, incident review, and internal audits.
• Develop and implement client-centered groups and programming.

Skills

Supervisory experience

Trauma-informed practice

Clinical documentation & data tracking

Written, verbal, and organizational

Diversity, equity, inclusion

Education

MSW or MHC

LMSW or LMHC licensure within 1 year

Job description

Lantern Community Services in Washington Heights, NYC, seeks an Assistant Program Director to lead and supervise trauma-informed, high-quality services for housing stability and well-being. You will guide a team, supervise clinical staff, review documentation, and partner with program leadership to drive outcomes and equity.

You will oversee treatment planning, crisis intervention, and collaboration with property management and funders while maintaining strong program performance.