Assistant Program Director - OTP

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical

Dental

Vision

Employee assistance program

Job summary

Behavioral Health Network, Inc. in Western Massachusetts is seeking an OTP Operations Supervisor to support clinical and administrative staff in the Opioid Treatment Program. You will help ensure compliance, safety, and efficient delivery of services.

The role requires supervisory experience in addiction and recovery, compassion for clients, and a commitment to empowerment and community engagement. BHN offers generous benefits and a mission-driven work culture.

Qualifications

• Two years supervisory and management experience and/or 2 years' experience in the field of addiction and recovery.
• Compassion and understanding for individuals on their recovery journey from addiction.
• Commitment to client empowerment and growth, human rights, and community integrations required.
• Working knowledge of BSAS regulations preferred.

Responsibilities

• Works collaboratively with clinical and administrative staff to assist with operational and organizational functions of the Opioid Treatment Program (OTP).
• Supports the operations of the OTP to help meet the defined mission and goals.
• Becomes familiar with all regulatory requirements of federal, state and local regulatory and/or accrediting bodies in order to help ensure compliance.
• Responsible for safety and security requirements of the OTP, including the management of external security, any internal safety staff and completion of drills and audits per schedule.
• Responsible for helping with marketing and advocacy efforts.
• Oversees caseload management, record keeping, quality assurance, and utilization reviews as required.

Skills

Supervisory experience

Addiction recovery knowledge

Job description

• Pay or shift range: $70,000 USD to $80,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b),educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Works collaboratively with clinical and administrative staff to assist with operational and organizational functions of the Opioid Treatment Program (OTP).
• Supports the operations of the OTP to help meet the defined mission and goals.
• Becomes familiar with all regulatory requirements of federal, state and local regulatory and/or accrediting bodies in order to help ensure compliance.
• Responsible for safety and security requirements of the OTP, including the management of external security, any internal safety staff and completion of drills and audits per schedule.
• Responsible for helping with marketing and advocacy efforts.
• Oversees caseload management, record keeping, quality assurance, and utilization reviews as required.

Who You Are:

• Two years supervisory and management experience and/or 2 years' experience in the field of addiction and recovery.
• Compassion and understanding for individuals on their recovery journey from addiction.
• Commitment to client empowerment and growth, human rights, and community integrations required.
• Working knowledge of DPH Bureau of Substance Addiction Services (BSAS) regulations preferred.

PAY RANGE: $70,000 - $80,000

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

BHN is committed to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.