Assistant Program Director

UMass Memorial Health; Worcester (MA); On-site; USD 60,000 - 95,000; Full time

Job summary

Join a transformative health system dedicated to providing high-quality behavioral health care. This role offers the opportunity to lead a team in a supportive environment, ensuring compliance with standards while fostering diversity and inclusion. With over four decades of service, this organization values every caregiver's contribution, making a meaningful impact on the lives of individuals facing mental health challenges. If you're passionate about making a difference and possess the necessary leadership skills, this position is an exciting opportunity to grow and thrive within a respected community health organization.

Qualifications

• Master's Degree in Social Work or related field required.
• Minimum five years of clinical experience and one year of supervisory experience.

Responsibilities

• Ensure compliance with agency policies and procedures.
• Manage staff including hiring and performance reviews.
• Provide clinical supervision and crisis support.

Skills

Organizational Skills

Interpersonal Skills

Clinical Supervision

Education

Master's Degree in Social Work

Independently licensed as LICSW, LMHC, or Psychologist

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Exempt

Schedule Details: Monday through Friday

Scheduled Hours: Flexible

Shift: 1 - Day Shift, 7.5 Hours (United States of America)

Hours: 40

Cost Center: 71000 - 0649 Integrated Team

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Joining UMass Memorial Health - Community Healthlink (CHL) makes you part of a team doing work that is often life-changing for those we serve. We provide high-quality behavioral health care services to individuals, couples, and families, fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness, homelessness, and substance use and recovery.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver—regardless of their title or responsibilities. We are more than 16,000 employees working together as one health system in a relentless pursuit of healing for our patients, community, and each other. Every individual plays an important part, every day.

I. Major Responsibilities

1. Ensuring all clinical services comply with agency policies and procedures.
2. Managing staff, including interviewing, hiring, and completing documentation.
3. Ensuring all new staff complete required orientation and training per CHL and CARF standards.
4. Setting staffing patterns, approving staff time, attendance, and leave; conducting performance reviews and annual evaluations.
5. Providing clinical supervision to staff and Crisis Support as per CHL and CARF requirements.

Standard Management Level Responsibilities

1. Supervising personnel, including performance evaluations, scheduling, and training. Making recommendations on hires, transfers, promotions, and disciplinary actions. Resolving personnel issues.
2. Developing and recommending budgets; managing activities to meet financial goals.
3. Coordinating task assignments and resolving operational problems.
4. Providing leadership to foster teamwork, motivation, and a respectful environment.
5. Promoting diversity and inclusion in hiring, promotions, and training.
6. Participating in performance improvement initiatives and ensuring compliance with regulatory agencies.
7. Maintaining departmental policies, procedures, and safety standards.
8. Ensuring adequate equipment and supplies.
9. Maintaining attendance and performing similar duties as required.

II. Position Qualifications

License/Certification/Education:

• Master's Degree in Social Work, Mental Health Counseling, or related field.
• Independently licensed as LICSW, LMHC, or Psychologist.

Experience/Skills:

• Minimum five (5) years of clinical experience and at least one (1) year of supervisory experience.
• Strong organizational and interpersonal skills.

Equivalent combinations of education and experience may be considered.

III. Physical Demands and Environmental Conditions

Work is sedentary; indoor office environment.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We promote respect and diversity, encouraging applications from individuals of varied backgrounds. For disability assistance, contact [e-mail]. We will respond promptly.