Assistant Program Director

Chicanos Por La Causa, Inc. (CPLC); El Paso (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Generous Paid Holiday

Employee Recognition Program

Paid Time Off & Paid Sick Days

Health Savings Account & Flexible SP

401(k) Retirement Plan

Tuition Reimbursement for qualifying

Job summary

Chicanos Por La Causa, Inc. (CPLC) is seeking a seasoned leader to head the Office of Refugee Resettlement (ORR) program, directing daily operations and ensuring safety, compliance, and compassionate care for unaccompanied children.

You will collaborate with the Program Director, manage staff, analyze data to identify trends, and uphold trauma-informed practices while balancing regulatory requirements in a fast-paced environment. This is a full-time, on-site role supporting community impact.

Qualifications

• Bachelor’s or master’s degree in psychology, social work, sociology, education, or other behavioral science.
• At least five years of relevant progressive employment experience with a social services or childcare agency that demonstrates leadership, managerial and program development skills.
• In-depth understanding of child welfare best practices, trauma informed care systems, and working within homes and communities.
• Strong communication skills, both written and verbal, excellent organizational abilities.
• Clinical and crisis intervention experience preferred.
• Excellent judgment and leadership capabilities.
• Bilingual: English and Spanish preferred.
• Thorough knowledge of the ORR policies, procedures, and practices regarding the operation of a Residential Shelter for Unaccompanied Children.

Responsibilities

• Lead day-to-day program activities and ensure safety, security, and well-being of campus residents.
• Provide leadership and direction to staff, establish priorities, and ensure program operations are efficient and compliant with regulations.
• Analyze program data and reports to identify trends, assess needs, and take appropriate action.
• Collaborate with Program Director and liaise with the Office of Refugee Resettlement to support program goals.

Skills

Leadership

Trauma-informed care

Communication skills

Bilingual: English/Spanish

Emotional intelligence

Decision making

Education

Bachelor’s or Master’s degree in psychology, social work, sociology, education, or other behavioral science

Job description

Ready to lead with purpose and make a meaningful impact in the lives of young people? Join CPLC’s Office of Refugee Resettlement (ORR) team and help create a safe, supportive, and empowering environment where every new arrival has the opportunity to thrive.

Chicanos Por La Causa, Inc. (CPLC) is a non-profit organization and one of the largest Hispanic Community Development Corporations in the United States. The organization began with a group of student and community activists in 1967 and was incorporated and received non-profit status in 1969. CPLC is committed to empowering individuals through health & human services, housing, education, and economic development.

CPLC’s Office of Refugee Resettlement (ORR) is committed to promoting the health, well-being, and stability of refugees, unaccompanied children, and other eligible individuals and families through culturally responsive, trauma-informed, and strengths-based services. Our vision is for all new arrivals to be welcomed with equitable, high-quality services and resources so they can maximize their potential.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

You will serve as a key leader within the ORR program, working closely with the Program Director and serving as a secondary liaison with the Office of Refugee Resettlement.

You will direct day-to-day program activities and help ensure the safety, security, and well-being of campus residents. You will provide leadership and direction to staff, establish priorities, and ensure program operations remain effective, efficient, and compliant with Federal, State, and local regulations and guidance.

You will maintain current knowledge of ORR policies, procedures, and practices related to the operation of a Residential Shelter for Unaccompanied Children. You will also analyze program data and reports to identify trends and patterns, assess needs, and take appropriate action.

This role requires strong leadership, sound judgment, emotional intelligence, and the ability to manage multiple priorities while supporting a trauma-informed environment for both residents and staff.

WHO YOU ARE?

You are an experienced and compassionate leader who understands the complexities of child welfare, social services, and trauma-informed care. You are comfortable making decisions in a fast-paced environment and know how to balance the needs of residents, staff, program operations, and regulatory requirements.

You bring strong communication and organizational skills, excellent judgment, and the ability to lead teams through competing priorities. You understand that working with vulnerable populations requires professionalism, empathy, consistency, and a high level of emotional intelligence.

If you have experience with clinical services, crisis intervention, family preservation, kinship care, or child welfare, your experience will be especially valuable in this role.

Minimum Qualifications And Competencies

• Bachelor’s or master’s degree in psychology, social work, sociology, education, or other behavioral science
• At least five years of relevant progressive employment experience with a social services or childcare agency that demonstrates leadership, managerial and program development skills.
• In-depth understanding of child welfare best practices, trauma informed care systems, and working within homes and communities
• Strong communication skills, both written and verbal, excellent organizational abilities
• Clinical and crisis intervention experience preferred
• Excellent judgment and leadership capabilities
• Bilingual: English and Spanish preferred
• Thorough knowledge of the ORR policies, procedures, and practices regarding the operation of a Residential Shelter for Unaccompanied Children.

What does CPLC offer YOU as a valued employee?

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Check out our benefits for FULL-TIME employees below:

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents

Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.