Assistant Process Manager

American Sugar Refining; Baltimore (MD); On-site; USD 96,000 - 178,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) with match

Life insurance

Vacation and sick leave

Job summary

American Sugar Refining in Baltimore, MD, is seeking an Assistant Process Department Manager to oversee all raw sugar and processing operations, ensuring safety and efficiency while minimizing production costs. Candidates should have a technical degree and several years of experience in manufacturing management.

The position includes leading a team and implementing improvements to meet quality and safety standards. Salary ranges from $96,000 to $178,000 with additional benefits.

Qualifications

• 3+ years of experience in a unionized manufacturing environment.
• Experience with lean, TPM, or Six Sigma methodologies.

Responsibilities

• Ensure safety protocols are followed by the team.
• Manage daily operations and improve efficiencies.
• Guide Process Team Managers and Supervisors on prioritization.
• Lead initiatives to improve departmental performance.

Skills

Leadership in manufacturing

Process optimization

Analytical thinking

Communication skills

Problem-solving

Education

BS/BA Technical degree

Job description

Overview

The primary responsibility of the Assistant Process Department Manager is to effectively plan, coordinate, manage and control all of the raw sugar and processing operations for the refinery. Responsibilities include minimizing sucrose losses and production cost while maintaining the highest product quality, minimizing environmental issues, and maximizing efficiencies. The Assistant Process Manager also has the responsibility for meeting and maintaining established safety, sanitation, and environmental regulations.

Detailed Roles & Responsibilities

• Act as a safety leader for the team, ensuring all protocols are adhered to and issues are resolved to keep the team safe.
• Review daily and weekly process operations with the Process Team Managers to improve overall refining efficiencies.
• Review current product inventory levels and anticipate customer demand with Logistics to assure adequate order fulfillment.
• Guide the daily and weekly activities of the Process Team Managers and Supervisors to ensure proper prioritization based on business needs.
• Review the previous day's operational outcomes with the Process Manager to create plans to mitigate production issues that could affect customer delivery, product quality, or production demand, and propose solutions.
• Review and prioritize maintenance and cleaning schedules to assure that repairs and cleaning prioritize safety, quality, and cost.
• Develop and implement plans to continuously improve departmental performance while balancing short‑ and long‑term objectives.
• Determine the long‑range needs of the department and develop plans that implement solutions through capital projects.
• Work with Process leadership to develop required training, cost reduction, and other necessary programs or initiatives within the department to help achieve overall plant goals.
• Understand unit operations efficiencies and improve operations to minimize sucrose losses.
• Develop and lead employees in the transition to a culture of accountability. Give feedback as necessary in accordance with established plant policies and procedures while maintaining a high level of fairness and uniformity.
• Utilize laboratory data and/or online process analytical instrumentation to troubleshoot production issues.
• Work cross‑functionally daily and on special projects to achieve plant and company goals.

Work Experiences

• 3 or more years of experience leading other leaders of operations in a unionized manufacturing environment
• Experience building/developing sustainable programs with lean, TPM, Six Sigma, etc.

Education Requirements

• BS/BA Technical degree from an accredited college/university required, or equivalent in cane sugar refinery management experience.

Supervisory Responsibility

• The Assistant Process Manager directly leads the Process Team Managers, Process Supervisors, and indirectly leads the Process Engineers and hourly union team members.

Essential Capabilities

Core Competencies

• Analytical Thinking & Decision Making – identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
• Business & Financial Acumen – demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of the organization; interprets and applies key financial indicators to make better corporate decisions.
• Effective Communication – expresses ideas and information in a clear and concise manner by tailoring one’s message to fit the interests and needs of the audience.
• Customer Orientation – keeps internal and/or external customers in mind at all times; strives to proactively address customer concerns and needs; assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
• Establishes Trust – gaining the confidence and faith of others by actions and words that promote honesty, openness, integrity, and vulnerability.
• Problem‑Solving – anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact‑based manner.
• Results Orientation & Accountability – takes accountability, identifies, executes and drives actions to consistently achieve desired results.
• Teamwork & Collaboration – creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.

Individual Contributor

• Adaptability/Flexibility – maintaining effectiveness in varying environments and with different tasks, responsibilities and people.
• Continuous Improvement – establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.
• Self‑Development – seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance knowledge, skills, and proficiency to perform more effectively or enhance one’s career.

Manager (of people and/or function)

• Change Management – achieves success through change, identifies opportunities for improvement and innovation, removes barriers and resistance, and enables behaviors that support desired outcomes.
• Develops Others – plans for the growth of others, diligently addresses performance issues and conflicts, both at the individual and organizational level with the purpose of achieving results through the activities of other people.
• Strategic Mindset – understands the company’s short and long‑term priorities and aligns department priorities and behaviors around achievement of those objectives.

Location of Role

Baltimore, MD

Salary Pay Range

$96,000 – $178,000 plus bonus

• The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience.
• Benefits include healthcare (medical, dental, vision, prescription drugs) available the first of the month following 30 days of employment, 401(k) with match, life insurance, AD&D, short‑term disability, vacation, holiday and sick time.

We are an equal‑opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.