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Under the direction of the Occupational Health Services Practice Manager, provide supervision and development of front office staff. Participate in a collaborative team effort with practice manager to ensure operational efficiency and high-quality service within Occupational Health Services (OHS). The position is responsible for the supervision of front office staff including scheduling, recruiting, hiring, employee performance annual reviews, corrective actions and related personnel activities. Direct, coordinate and monitor all front office administrative functions to ensure compliance with legal, university and departmental procedures. Promote efficiency, effective communication and teamwork among staff and ensure adherence to the highest standards of safety for patients and staff. Assist practice manager with communications, training activities and operational workflow efficiency for clinic staff to support the providers in the Occupational Healthcare setting.
UC Davis Occupational Health Services is responsible for worker health and safety in a highly diverse teaching, research, and support service environment. The population served exceeds 25,000 covered lives representing 9,500 clinic encounters in the preceding year. Regulatory oversight of OH programs includes OSHA (Cal OSHA), CA DIR, CA Department of Public Health and Yolo Co. Health, US Department of Transportation, HIPAA, and the Americans with Disabilities Act. OHS supports the research environment and ensures medical compliance with recommendations and standards of NIH, CDC, AAALAC and USDA. A failure to meet the objectives and regulations of these programs can result in bad patient outcomes including injury and death, fines, and loss of accreditation resulting in the loss of ability to continue campus programs. For more information on the department, see http://safetyservices.ucdavis.edu/categories/occupational-health
Salary or Pay Range: $33.33/hr. - $59.48/hr. (Dept. budgeted range: $33.33/hr. - $46.41/hr. Commensurate with experience)
Salary Frequency: Biweekly
Salary Grade: Grade 21
UC Job Title: PAT SUPP SVC SUPV 1
UC Job Code: 004191
Number of Positions: 1
Percentage of Time: 100%
Shift (Work Schedule): Monday – Friday, 8am – 5pm
Location: Davis, CA
Union Representation: 99 - Non-Represented (PPSM)
Benefits Eligible: Yes
This position is 100% on-site
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere