Assistant Practice Manager

The Smilist; Philadelphia (Philadelphia County); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Competitive compensation

FT benefits – health, dental, vision

Professional growth

Continuing education

Job summary

The Smilist in Philadelphia, PA is seeking an experienced Assistant Practice Manager to support daily dental office operations and lead a collaborative team. You will help with scheduling, training, and workflow while promoting a positive culture focused on patient care and team engagement.

The role emphasizes strong communication, organization, and problem-solving to ensure efficient front desk management and compliance with OSHA/HIPAA standards.

Qualifications

• 1–2 years of experience in a dental administrative role.
• Leadership or supervisory experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Support the Practice Manager in day-to-day operations.
• Assist with scheduling, training, and daily workflow.
• Maintain positive office culture and patient satisfaction.
• Monitor patient flow and front desk operations.
• Assist with billing, insurance verification, and collections.
• Analyze performance metrics and support operational goals.
• Address patient concerns professionally and promptly.
• Ensure OSHA, HIPAA and regulatory compliance.

Skills

Interpersonal communication

Multitasking

Leadership experience

Tools

Dentrix

Eaglesoft

Job description

About Us

We are seeking a dynamic and experienced assistant practice manager for our Philadelphia dental office who excels at leadership, team development, and business operations in a high‑end, fast‑paced environment. The ideal candidate is an effective communicator, a strong problem‑solver, and a supportive leader who fosters a positive and productive workplace.

Key Responsibilities

• Support the Practice Manager in managing the day‑to‑day operations of the dental office
• Serve as a point of contact for team members and assist with scheduling, training, and daily workflow
• Help maintain a positive and productive office culture focused on patient satisfaction and team engagement
• Monitor patient flow, manage front desk operations, and ensure adherence to company policies and procedures
• Assist with billing, insurance verification, and collections processes
• Partner with the Practice Manager to analyze performance metrics and support operational goals
• Address patient concerns and resolve issues in a professional and timely manner
• Ensure compliance with OSHA, HIPAA, and other regulatory requirements

Qualifications

• 1–2 years of experience in a dental administrative role; previous leadership or supervisory experience preferred
• Strong interpersonal and communication skills
• Ability to multitask and manage competing priorities in a fast‑paced environment
• Familiarity with dental software (e.g., Dentrix, Eaglesoft, or similar) a plus
• Excellent organizational skills and attention to detail
• Commitment to patient care and team success

What We Offer

• Competitive compensation
• Benefits package for FT employees - health, dental, vision insurance, and more!
• Opportunity for professional growth and continuing education
• A chance to make a real impact on the health and well‑being of our patients

Position Details

• Schedule: Full Time - Monday through Friday
• Salary Range: $28.00-$30.00/hour
• Location: Philadelphia, PA

The Smilist provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.