Assistant Operations Manager – Residential Construction

Matrix Basement Finishing; Arlington Heights (IL); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement benefits

Professional development opportunities

Career advancement opportunities

Job summary

Matrix Basement Finishing in Arlington Heights, IL seeks an experienced Assistant Construction Operations Manager to lead day-to-day residential construction operations. Hands-on leadership, multi-project coordination, and accountability for field teams and subcontractors are central to this role.

The position reports to the Operations Manager and Field Managers, focusing on improving processes, scheduling, and customer experience while maintaining project momentum and quality standards.

Qualifications

• 5+ years of residential construction, remodeling, project management, or construction operations experience.
• Experience managing residential construction projects from start through completion.
• Experience working directly with subcontractors and construction trades.
• Strong understanding of residential construction sequencing and project workflow.
• Previous leadership, supervisory, project-management, or team-lead experience.

Responsibilities

• Oversee daily residential construction operations.
• Monitor schedules, milestones, delays, and action items.
• Coordinate field managers to maintain project progress and accountability.
• Identify projects at risk of delay and coordinate corrective action.
• Coordinate subcontractor availability, scheduling, performance, and project needs.
• Ensure labor, materials, permits, inspections, plans, and project documentation are ready when needed.
• Resolve day-to-day construction, scheduling, vendor, subcontractor, and customer issues.
• Monitor punch lists, project closeouts, service items, and outstanding construction obligations.
• Maintain accurate project information and documentation within Buildertrend.
• Support permit and inspection tracking and follow up on corrections or failed inspections.
• Review recurring quality, scheduling, and operational problems and help implement solutions.
• Assist with escalated customer concerns involving construction, scheduling, workmanship, or communication.
• Help coach, support, and hold Field Managers and Operations team members accountable.
• Improve communication between Operations, Field Management, Sales, Design, Accounting, Recruiting, vendors, and subcontractors.
• Assist with developing and improving construction processes, procedures, and operational systems.
• Provide operational leadership and decision-making support when the Operations Manager is unavailable.

Skills

Residential construction

Project management

Leadership

Subcontractors

Scheduling

Field management

Problem-solving

Education

Bachelor's degree

Tools

Buildertrend

Microsoft Office

Excel

Job description

Matrix Basement Finishing in Arlington Heights, IL seeks an experienced Assistant Construction Operations Manager to lead day-to-day residential construction operations. Hands-on leadership, multi-project coordination, and accountability for field teams and subcontractors are central to this role.

The position reports to the Operations Manager and Field Managers, focusing on improving processes, scheduling, and customer experience while maintaining project momentum and quality standards.