Assistant Operations Manager — Pediatric Dental Growth

Hero Practice Services; Baltimore (MD); On-site; USD 44,000 - 56,000; Full time

Benefits offered by this job

Generous pay with monthly bonuses

PTO & paid holidays

Career growth within your practice

Medical, dental, vision, 401K & more

Job summary

Adventure Dental & Orthodontics in Baltimore, MD, is seeking an Assistant Operations Manager to streamline front office processes and support HR functions within a pediatric dental, vision, and orthodontic practice. This role will report to the Operations Manager and contribute to achieving patient and organizational goals.

You will coordinate scheduling, payroll oversight, and staff supervision while upholding a welcoming, efficient patient experience.

Qualifications

• At least one year of administrative experience.
• Availability to work weekends.
• Strong interpersonal and communication skills.

Responsibilities

• Build a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback from others, developing subordinates’ skills, and encouraging growth.
• Schedule appointments for all patient services.
• Understand, monitor, and ensure the smooth execution of office processes, including managing employee files, verifying insurance benefits, overseeing timesheets and submitting payroll, and supervising front desk staff.
• Improve processes, products, and services through modern and creative thinking.
• Create appropriate contracts and payment plans for private pay patients.
• Ensure patients are teched and scribed in a timely manner and assists the team when falling behind.
• Prepare accurate patient insurance letters.
• Ensure the practice is clean and presentable to patients, including restrooms, lobby, mopping, vacuuming, and dusting.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Administrative experience

Weekend availability

Interpersonal skills

Multitasking

Office software proficiency

Tools

ECW/Dolphin Database

Payroll software

Intero Order processing

Google Docs

Excel

Job description

Adventure Dental & Orthodontics in Baltimore, MD, is seeking an Assistant Operations Manager to streamline front office processes and support HR functions within a pediatric dental, vision, and orthodontic practice. This role will report to the Operations Manager and contribute to achieving patient and organizational goals.

You will coordinate scheduling, payroll oversight, and staff supervision while upholding a welcoming, efficient patient experience.