Assistant Operations Manager — Growth to Operations Leader

Southern Dock Products of Charlotte - A Division of DuraServ Corp; Cincinnati (OH); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Company-provided life insurance and DI

Development path toward Operations/OM

Paid time off and holidays

Job summary

DuraServ is seeking an Assistant Operations Manager to lead service coordinators, manage daily execution, and grow into full branch ownership. You will work with the Operations Manager to supervise schedules, warehouse, and inventory, building a pathway to running the department.

This role emphasizes leadership development and hands-on deployment in field and warehousing environments. You will plan and optimize daily operations, coach staff, and ensure compliance with company standards while

Qualifications

• High School diploma or equivalent.
• 1+ years of experience in manufacturing, distribution, field service, or a related operational environment.
• Proficiency with Microsoft Office 365 for scheduling, documentation, and operational reporting.
• Valid driver’s license.

Responsibilities

• Assist in planning, implementing, and executing daily schedules and project plans to ensure all customer commitments are met on time, within budget, and to the quality standard DuraServ's customers expect.
• Review workload daily and manage manpower effectively — adjusting promptly to changing priorities without losing momentum on existing commitments.
• Oversee warehouse operations including equipment staging, stock parts ordering, purchase orders, and inventory management protocols.
• Provide direct daily supervision to Service Coordinators — assigning duties, evaluating performance, and driving continuous improvement through coaching and feedback.
• Assist with oversight and management of subcontractors — conducting job site reviews, evaluating workmanship, and ensuring punch list completion to DuraServ's standard.
• Reinforce and enforce company policies and procedures across all departmental operations — your team's compliance reflects your leadership.

Skills

Supervise or coordinate people

Operational planning

Adaptability under pressure

Education

High School diploma or equivalent

Associate or bachelor's degree (preferred)

Tools

Microsoft Office 365

Job description

DuraServ is seeking an Assistant Operations Manager to lead service coordinators, manage daily execution, and grow into full branch ownership. You will work with the Operations Manager to supervise schedules, warehouse, and inventory, building a pathway to running the department.

This role emphasizes leadership development and hands-on deployment in field and warehousing environments. You will plan and optimize daily operations, coach staff, and ensure compliance with company standards while