ACRT Pacific, LLC.
Full time Regular
Company Description
At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It's about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We're the only independent national vegetation management consulting firm - giving us the freedom to put our clients first. We're always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.
Role Description
The Assistant Operations Manager reports to the designated Operations Manager at ACRT Pacific. This position plays a key role in supporting field operations across Northern California, with primary responsibility for supporting the Pacific Gas and Electric (PG&E) contract. The Assistant Operations Manager is responsible for assisting with the safe, high-quality, productive, and financially responsible execution across a complex regional operation and serves as a key connection between field teams, senior leadership, corporate partners, and the client. This position requires strong operational judgment, leadership, communication, and the ability to manage priorities across a geographically dispersed workforce.
Candidates must live in Nevada, Placer or Yuba counties, or relocate within a reasonable distance as determined by Senior Operations
Essential Duties & Responsibilities
Operations Leadership & Execution
- Support the Operations Manager in leading daily field operations, including oversight of field teams and supervisors, workforce planning, scheduling, and resource utilization.
- Ensure contract requirements, client expectations, safety standards, productivity targets, and quality requirements are consistently met.
- Maintain regular in-person presence with teams throughout the Northern California area of responsibility.
- Support project start-ups, new business implementation, and strategic initiatives in partnership with senior operations leadership.
People Leadership & Development
- Provide leadership and direction to assigned field teams and supervisors under the direction of the Operations Manager.
- Support in team development.
- Manage time and attendance approvals and reinforce consistent performance and accountability expectations.
- Support workforce planning, staffing needs, and employee development in partnership with senior operations leadership and corporate support teams.
Client, Financial & Business Management
- Serve as a point of contact among field staff, corporate support teams, senior management, and the client.
- Support Operations in the management of local budgets, profitability goals, resource planning, and operational performance metrics.
- Prepare reports, presentations and analysis to support operations.
- Build and maintain effective working relationships with client representatives, internal partners, and other stakeholders.
Maintain State, Local, & Organizational Compliance
- Ensure operations are conducted in accordance with applicable company policies, client requirements, safety standards, and legal or regulatory requirements.
- Support emergency response and other operational needs in accordance with safety requirements, applicable law, and client expectations.
- Conduct work in a safety-conscious manner and reinforce safe work practices across assigned operations.
- Other Duties as assigned.
Requirements
- Education: Two- or four-year degree in Forestry, Horticulture, Natural Resources, or a related field; or four (4) years of Utility Vegetation Management experience in lieu of a degree.
- Experience: Minimum of three (2) years of Utility Vegetation Management experience.
- Certification: ISA Certified Arborist credential required.
- Location: Must live within the Placer or Nevada County area of responsibility or relocate within a reasonable distance, as determined by senior management, within 90 days.
Preferred Qualifications
- Supervisory experience in Utility Vegetation Management; preferably 1 year.
Desired Skills
- Ability to learn and use company, client, or job-specific software systems.
- Proficiency with Microsoft Office [Word, Excel, PowerPoint, Outlook] or similar software suite.
- Strong verbal and written communication skills and the ability to communicate effectively with field employees, senior management, corporate partners, customers, and clients.
- Demonstrated critical thinking skills and ability to exercise sound judgment to make business decisions.
- Ability to manage competing priorities across a geographically dispersed operation.
- Knowledge of budgeting, profitability, resource planning, and operational performance management.
Employee Training
All employees are required to complete a