Assistant Operations Manager

Qualdoc; North Carolina; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Training and certification opportuniti

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Job summary

Qualdoc is seeking an hands-on Assistant Operations Manager in Candor, NC to lead field teams, coordinate equipment and personnel, and ensure projects run safely and efficiently.

Responsibilities include supervising crews, managing schedules and budgets, responding to emergencies, and maintaining records. The role requires strong leadership, safety focus, and excellent communication with customers and regulators.

Qualifications

• Experience leading field teams in heavy equipment or construction.
• Strong communication, coaching and organization skills.
• Knowledge of safety practices and regulations is preferred.

Responsibilities

• Guide supervisors and field crews to complete projects safely and on schedule.
• Track progress, assign daily work, and manage issues affecting timelines.
• Provide hands-on leadership and respond to emergencies.
• Review on-site safety, equipment readiness, and risks.
• Coordinate with customers, partners, and regulators.
• Support training, hiring, performance reviews, and development.
• Assist with workforce planning, budgeting, and forecasting.
• Maintain payroll, labor hours, and equipment usage records.
• Monitor equipment condition and arrange maintenance or replacement.
• Strengthen customer relationships and support business development.

Skills

Leadership experience

Team supervision

Communication

Problem-solving

Coaching

Organizational skills

Safety awareness

Education

Not specified

Tools

Microsoft Office

Operational software

Job description

Assistant Operations Manager

Location: Candor, NC
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year; higher pay may be available depending on experience

Job Summary

We are seeking a hands-on Assistant Operations Manager to help lead field teams, coordinate equipment and personnel, and ensure projects are completed safely and efficiently. This role combines team leadership, heavy equipment operations, customer coordination, and emergency response. Candidates should be comfortable working in a fast-paced field environment and supporting crews when urgent assignments arise.

Key Responsibilities

• Guide supervisors and field crews in completing projects safely, efficiently, on schedule, and within budget.
• Assign daily work, track progress, and address issues that could affect project timelines or customer expectations.
• Provide hands-on leadership, coach team members, solve field problems, and respond to emergency service calls.
• Visit job sites to review safety practices, work quality, equipment readiness, and operational risks.
• Coordinate with customers, field partners, and regulatory agencies.
• Support employee training, mentoring, hiring, performance reviews, and ongoing development.
• Assist with workforce planning, budgeting, and operational forecasting.
• Maintain accurate records of payroll, labor hours, equipment use, and project activities.
• Monitor equipment condition and arrange maintenance or replacement when needed.
• Strengthen customer relationships and support business development efforts.

Qualifications

• Previous leadership experience managing field teams.
• Experience in railroad operations, heavy equipment, construction, or a related industry preferred.
• Strong understanding of DOT and FRA regulations.
• Class A or Class B CDL preferred.
• Experience operating heavy equipment such as cranes, trucks, and excavators.
• Ability to read and interpret crane load charts and rigging requirements.
• Strong communication, coaching, organization, and problem-solving skills.
• Proficiency in Microsoft Office and ability to learn operational software.
• Valid driver’s license with a clean driving record.
• Ability to complete required safety training and certification programs.

Schedule & Physical Requirements

• Frequent overnight travel.
• On-call availability, with the ability to report within one hour.
• Flexible schedule, including extended hours, weekends, and holidays as needed.
• Outdoor work in all weather conditions and physically demanding environments.
• Active field role involving walking, working around heavy equipment, and lifting up to 50 pounds.

Benefits

• Competitive pay
• Training and certification opportunities
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Disability, life, and AD&D insurance
• Paid time off and holidays
• Career advancement opportunities