Assistant Operations Manager

JGM; Newark (NJ); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company in operations is seeking an Assistant Operations Manager to oversee a team and ensure effective compliance with procedures. The role involves client interaction, performance monitoring, and enhancing operational efficiencies. Ideal candidates will have management experience, a degree in business administration, and strong leadership skills.

Benefits

401(k) matching

Dental Insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Similar experience managing multiple employees required.
• Ability to work contingent on schedule & operational needs.
• Fluency in English, both verbal and written, essential.

Responsibilities

• Assist operations manager with a team of 16 employees across two shifts.
• Serve as the primary point of contact for clients, addressing concerns.
• Conduct regular team meetings to communicate updates and goals.

Skills

Organizing and leading a Team

Collaboration and consensus building

Analyzing problems and formulating sound conclusions

Handling difficult situations with tact and diplomacy

Organization and strategic development

Written and verbal communication

Education

Associate or bachelor's in business administration

Tools

Excel

Microsoft Outlook

Job description

Assistant Operations Manager

Job Description:

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Responsibilities:

• Assist operations manager with a team of 16 employees across two shifts.
• Ensure employees adhere to their schedules and perform their duties effectively.
• Serve as the primary point of contact for clients, addressing any concerns or issues promptly.
• Monitor and evaluate employee performance, providing feedback and coaching as needed.
• Conduct regular team meetings to communicate company policies, updates, and goals.
• Assist in training new hires and ensure they understand their roles and responsibilities.
• Handle scheduling, attendance tracking, and shift adjustments as necessary.
• Ensure compliance with airport regulations and safety protocols.
• Maintain records of employee performance, incidents, and other relevant information.
• Collaborate with management to develop and implement operational improvements.
• Must be able to pass PANYNJ badging requirements.

Qualifications:

• Must have similar experience managing multiple employees.
• Associate or bachelor's in business administration degree is preferred
• Ability to work contingent on schedule & operational needs.
• Ability to read, write, speak fluently, and understand the English language.
• Must be fluent in written, verbal, and communication skills.
• Must be fluent in Excel, Microsoft, outlook, etc.

Skills in:

Organizing and leading a Team

Collaboration and consensus building

Analyzing problems and formulating sound conclusions

Handling difficult situations with tact and diplomacy

Organization and strategic development

Written and verbal communication

Benefits:

401(k) matching

Dental Insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.