Assistant Operations Manager

Socket.dev; Mankato (MN); On-site; USD 67,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with Employer Match

HSA with Employer Match

Flexible Spending Plans

PTO / Holidays

Job summary

United Prairie Bank in Mankato, MN is hiring an Assistant Operations Manager. This full-time role oversees daily bank operations and serves as a resource for core systems, technology, and procedures. The position reports to the Operations Manager and leads the Call Center staff.

The role drives improvements, collaborates across teams, and ensures services are delivered in line with bank policies and regulatory requirements. Annual compensation ranges from $66,655 to $99,217.

Qualifications

• High school diploma or GED required.
• Associate or bachelor's degree preferred in business, finance, banking, or related field.
• 5+ years banking experience in deposit/branch/digital/teller operations preferred.

Responsibilities

• Oversee daily bank operations in collaboration with the Operations Manager.
• Provide backup for designated Operations Specialist duties and assist with new products and technology changes.
• Directly manage Call Center staff and coordinate with branches, operations, and IT teams to improve processes and customer experience.

Skills

Customer service

Problem solving

Independence

Team collaboration

Education

High school diploma or GED

Associate or bachelor’s degree in business/finance/banking

Job description

Are you looking to join a team that has shaped United Prairie Bank to be a Top Workplace of choice!

United Prairie Bank is hiring an Assistant Operations Manager in our Mankato location. This position is full-time, Monday - Friday, located in Mankato, MN.

Job Overview:

You will support the Operations Manager by overseeing daily bank operations and serve as a key resource for non-lending core systems, technology, and products. This role assists with implementing operational changes, including new products, technology enhancements, and procedures; provides backup for designated Operations Specialist duties; and helps ensure services are delivered efficiently, accurately, and in compliance with bank policies and regulatory requirements.

The Assistant Operations Manager directly manages the Call Center staff and collaborates with branch, operations, technology, and other teams to resolve issues, strengthen procedures, implement improvements, and support a positive customer and employee experience.

Annual Compensation Range: $66,655-$99,217.

Qualifications for this Opportunity:

• High school diploma or GED (Required)
• Associate or bachelor's degree in business, finance, banking, or a related field preferred.
• Five or more years of banking experience in deposit operations, branch operations, digital banking, teller operations, or related banking functions preferred.
• Deliver an exceptional customer service experience.
• Problem solving skills to find effective solutions.
• Ability to work independently and cooperatively with other team members.

Benefits Include:

• Medical, Dental, Vision insurance
• 401(k) with Employer Match
• Health Savings Account (HSA) with Employer Match
• Flexible Spendings Plans
• Time Off Benefits - PTO, Volunteer Time Off, 11 paid holidays.
• Company-paid Life Insurance and Short- & Long-Term Disability
• Profit Sharing

Why United Prairie:

United Prairie Bank is a family-owned community bank serving customers for over 100 years throughout Minnesota. Our vision is to inspire dreams and bring them to life. We recognize that our team members are our most important resource. We strive to create a positive work environment through accountability, communication, trust, and service. We are a team of highly engaged employees and foster a culture of opportunity for you to achieve career growth and success.

United Prairie Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability status, veteran status and all other protected classes.