ASSISTANT OPERATIONS FIELD SUPERVISOR - MIDDLESEX, NJ

Canteen North America; Middlesex (NJ); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Canteen is seeking an Assistant Operations Supervisor in New Jersey to support the Hospitality Manager with daily Amazon pantry operations, ensuring excellent service, food safety, cleanliness, and efficiency. You will supervise Food Transporters and Pantry Coordinators while assisting with staffing, inventory, and service execution.

Approximately 60% of time is field-based, coaching associates and ensuring standards are met. The role emphasizes operational excellence in a fast-paced environment.

Qualifications

• Minimum two years of hospitality/food service supervisory experience.
• Experience supporting café, pantry, or related operations.
• ServSafe certification or ability to obtain certification.
• Valid driver’s license required.

Responsibilities

• Support the daily operation of the Amazon pantry program.
• Supervise and support Food Transporters, Pantry Coordinators, and other assigned associates.
• Coordinate daily workflow, product replenishment, and service execution.
• Assist with staffing, scheduling, and coverage for call-outs or operational changes.
• Train and onboard associates on job responsibilities, customer service standards, food safety, and company procedures.
• Monitor café, pantry, storage, and service areas to ensure cleanliness, organization, and presentation standards.
• Ensure compliance with food safety, sanitation, temperature control, labeling, storage, and product rotation requirements.
• Monitor inventory levels and communicate supply needs to management.
• Ensure timely product deliveries and adherence to transportation and handling procedures.
• Maintain pantry standards, including stocking, cleanliness, organization, and par levels.
• Assist with timekeeping and payroll-related tasks.
• Maintain compliance with company policies, client requirements, and safety standards.
• Address and elevate operational, safety, equipment, or service concerns as needed.
• Build positive relationships with associates, customers, and client contacts.

Skills

Leadership

Customer service

Organization

Time management

Food safety

Inventory management

Problem solving

Timekeeping systems

ServSafe certification

Valid driver's license

Education

2+ years hospitality/food service supervisory experience

Job description

Canteen

Salary: $25 - $28/hour

Other Forms of Compensation: Cash in on Growth

Growth. Opportunity. Excellence.

Coffee Distributing Co. (CDC) was founded in 1963 by brothers Samuel and Louis Friedman, who entered the office coffee business with the acquisition of Coffee Dispensing Company in 1966.

By the mid-1980s, CDC had become the NY Metro area's largest office beverage supplier by combining innovation with a devotion to providing superior service.

In 2011, the company became part of the Canteen Division of Compass Group USA, the leading foodservice management group worldwide with over 500,000 associates. Though now part of a huge company, CDC still operates with the same family-company focus on customer satisfaction that has made it the industry leader.

Job Summary

The Assistant Operations Supervisor supports the Hospitality Manager in overseeing daily Amazon pantry operations, ensuring exceptional customer service, food safety, cleanliness, organization, and operational efficiency. This position provides direct supervision to Food Transporters and Pantry Coordinators while assisting with staffing, inventory, product distribution, and service execution.

• The role is highly operational, with approximately 60% of the time spent in the field supporting pantry locations, monitoring service execution, coaching associates, and ensuring operational standards are maintained.

Essential Duties & Responsibilities

• Support the daily operation of the Amazon pantry program.
• Supervise and support Food Transporters, Pantry Coordinators, and other assigned associates.
• Coordinate daily workflow, product replenishment, and service execution.
• Assist with staffing, scheduling, and coverage for call-outs or operational changes.
• Train and onboard associates on job responsibilities, customer service standards, food safety, and company procedures.
• Monitor café, pantry, storage, and service areas to ensure cleanliness, organization, and presentation standards.
• Ensure compliance with food safety, sanitation, temperature control, labeling, storage, and product rotation requirements.
• Monitor inventory levels and communicate supply needs to management.
• Ensure timely product deliveries and adherence to transportation and handling procedures.
• Maintain pantry standards, including stocking, cleanliness, organization, and par levels.
• Assist with timekeeping and payroll-related tasks.
• Maintain compliance with company policies, client requirements, and safety standards.
• Address and elevate operational, safety, equipment, or service concerns as needed.
• Build positive relationships with associates, customers, and client contacts.

Skills & Qualifications

• Strong leadership, coaching, and team-building skills.
• Excellent customer service and hospitality skills.
• Strong organizational, communication, and time-management abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Knowledge of food safety, sanitation, and proper food handling practices.
• Experience with inventory management and product replenishment.
• Professional demeanor and strong problem-solving skills.
• Basic computer and timekeeping system knowledge.
• ServSafe certification or ability to obtain certification.
• Valid driver's license required for the position.

Education & Experience

• Minimum two years of experience in hospitality, food service, café, restaurant, catering, or customer service operations.
• Previous supervisory or team lead experience preferred.
• Experience supporting café, pantry, food transportation, or similar hospitality operations preferred.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/