Assistant Operations Coordinator

Union Depot; Taylor (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

ABM is seeking an Assistant Operations Coordinator to support daily operations by assisting the Manager with workforce coordination, administrative tasks, and client support. This role acts as a liaison between employees, management, and clients to ensure accurate documentation, timely communication, and quality service.

You will help monitor employee performance, maintain records, handle scheduling, onboarding/offboarding, and ensure compliance with safety and company policies, while

Qualifications

• Previous supervisory, administrative, or operations experience preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Outlook, Word) and other office software.
• Ability to handle confidential employee information with professionalism.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while supporting the Manager and operations team

Responsibilities

• Collect, review, and organize employee timesheets to ensure accuracy before submitting them to clients and payroll.
• Maintain employee attendance records and follow up on missing or incomplete timesheets.
• Assist with employee onboarding and offboarding processes, including preparing and processing termination documentation.
• Conduct routine inspections and quality assurance rounds to verify janitorial services are completed according to company and client standards.
• Address employee questions and concerns regarding scheduling, attendance, workplace issues, and other personnel matters, escalating issues to the Manager when necessary.
• Maintain accurate employee records and operational documentation.
• Coordinate communication between employees, supervisors, and clients to ensure timely resolution of operational issues.
• Monitor staffing levels and assist with scheduling adjustments to meet client needs.
• Document inspections, employee performance concerns, and corrective actions as directed.
• Ensure compliance with company policies, safety procedures, and client expectations.
• Support the Supervisor with daily administrative duties, special projects, and operational reporting.

Skills

Supervisory experience

Administrative skills

Time management

Communication skills

Confidential information handling

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

The Assistant Operations Coordinator supports daily operations by assisting the Manager with workforce coordination, administrative tasks, and client support. This role serves as a liaison between employees, management, and clients to ensure accurate documentation, timely communication, and quality service delivery. The Assistant Operations Coordinator also helps maintain operational standards by monitoring employee performance and addressing routine personnel matters.

• Collect, review, and organize employee timesheets to ensure accuracy before submitting them to clients and payroll.
• Maintain employee attendance records and follow up on missing or incomplete timesheets.
• Assist with employee onboarding and offboarding processes, including preparing and processing termination documentation.
• Conduct routine inspections and quality assurance rounds to verify janitorial services are completed according to company and client standards.
• Address employee questions and concerns regarding scheduling, attendance, workplace issues, and other personnel matters, escalating issues to the Manager when necessary.
• Maintain accurate employee records and operational documentation.
• Coordinate communication between employees, supervisors, and clients to ensure timely resolution of operational issues.
• Monitor staffing levels and assist with scheduling adjustments to meet client needs.
• Document inspections, employee performance concerns, and corrective actions as directed.
• Ensure compliance with company policies, safety procedures, and client expectations.
• Support the Supervisor with daily administrative duties, special projects, and operational reporting.

Qualifications

• Previous supervisory, administrative, or operations experience preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Outlook, Word) and other office software.
• Ability to handle confidential employee information with professionalism.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while supporting the Manager and operations team

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.