Assistant Office & Service Desk Lead

Tops Markets LLC; Town of Camillus (NY); On-site; USD 24,796 - 27,552; Full time

Job summary

Tops Markets LLC in Camillus, NY is seeking a Full-Time Assistant Office Manager Store #358. The role supports service desk operations, bookkeeping, and customer service at the neighborhood Tops store.

Starting pay is $18.50 per hour, with rates determined by experience and labor contract seniority. The candidate will manage service desk tasks, assist with bookkeeping duties, handle cash reconciliations, and ensure smooth daily store operations while adhering to all regulations and company

Qualifications

• Must read, write, and perform basic math functions.
• Possess basic computer skills.
• Possess strong communication skills.

Responsibilities

• Prioritize multiple tasks without constant supervision.
• Handle cash, checks, and other media and distinguish between various forms of currency.
• Responsible for proper cash and media reconciliation at the end of each shift.
• Maintain a clean and organized environment around the service desk and bottle area.
• Answer incoming telephone calls and direct to correct person/department.
• Inform manager on duty and/or office manager of any problems or important information.
• Assist Service Desk manager in selection, training, and development of service desk and bookkeeping associates.
• Complete all necessary paperwork relating to Bookkeeping and Service Desk Department.
• Follow all Federal, State, and Local regulations as well as company policies regarding Service Desk operations, safety, and sanitation.
• Ensure all security procedures are followed to protect from internal/external theft.
• Maintain efficient use of supplies.
• Confirm all equipment is in proper working condition.
• Report any information/problems to Service Desk manager.
• Act in place of Service Desk/Bookkeeping manager when they are absent.
• Follow direction of managers, as given.

Skills

Math basics

Basic computer skills

Communication skills

Job description

Tops Markets LLC in Camillus, NY is seeking a Full-Time Assistant Office Manager Store #358. The role supports service desk operations, bookkeeping, and customer service at the neighborhood Tops store.

Starting pay is $18.50 per hour, with rates determined by experience and labor contract seniority. The candidate will manage service desk tasks, assist with bookkeeping duties, handle cash reconciliations, and ensure smooth daily store operations while adhering to all regulations and company