Assistant Office Manager - State Farm Agent Team Member Wichita - KS

Myagentruss; Wichita (KS); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Paid time off

401(k) matching

Zusammenfassung

Myagentruss in Wichita, KS seeks an energetic Assistant Office Manager to blend front-office customer service with executive support. You will welcome clients, manage calendars, maintain CRM records, and assist the Agent and team with reporting and coordination.

The ideal candidate is detail-oriented, proactive, and able to create order, anticipate needs, and drive process improvements. You will work across administrative and customer-facing tasks to support agency growth and deliver an

Qualifikationen

• Must have strong organizational skills and attention to detail.
• Excellent written and verbal communication with a friendly, professional demeanor.
• Self-motivated, proactive, and able to manage multiple priorities independently.
• Ability to handle confidential information with professionalism and discretion.

Aufgaben

• Serve as welcoming first point of contact for customers, answering phones and greeting visitors.
• Manage calendars, schedule appointments, coordinate meetings, and assist with daily priorities.
• Maintain accurate customer records and track follow-ups in the CRM system.
• Provide executive and administrative support to the Agent, including correspondence and reporting.
• Anticipate needs, organize workflows, monitor deadlines, and ensure tasks are completed.

Kenntnisse

Strong organizational skills

Excellent written and verbal comunic?

Self-motivated and proactive

Discretion and confidentiality

Tools

CRM software

Microsoft Office (Outlook, Excel, Word)

Jobbeschreibung

Full Time in Wichita - KS

• Paid time off
• 401(k) matching

Role Description

We are seeking an energetic, detail-oriented, and highly organized Assistant Office Manager to help keep our growing agency running smoothly. This position combines front-office customer service with executive and administrative support. The ideal candidate is outgoing, goal-driven, proactive, and genuinely enjoys helping others.We're looking for someone who doesn't just manage tasks, but takes pride in creating order, solving problems, and helping the people around them succeed. Someone who anticipates needs, takes initiative, and follows through without needing constant direction. You'll play an important role in creating an exceptional customer experience while supporting the Agent and team in achieving our goals.

Responsibilities

• Serve as a welcoming first point of contact for customers, answering phones, greeting visitors, and directing inquiries.
• Manage calendars, schedule appointments, coordinate meetings, and assist with daily priorities.
• Maintain accurate customer records, track follow-ups, and manage activities within our CRM system.
• Provide executive and administrative support to the Agent, including correspondence, reporting, and project coordination.
• Anticipate needs, organize workflows, monitor deadlines, and take ownership of ensuring important tasks are completed.
• Identify opportunities to improve office processes, customer experiences, and team productivity.
• Support team initiatives, customer outreach, and agency growth goals.

Culture

We believe in working hard, having fun, and winning together. Our agency thrives on positive attitudes, accountability, teamwork, and a genuine passion for helping people. We value individuals who take ownership of their responsibilities, embrace challenges, seek continuous improvement, and celebrate shared success. We strive to create an environment where everyone is encouraged to grow personally and professionally while making a meaningful difference in the lives of our customers.

Qualifications

• Experience with CRM software and proficiency in Microsoft Office, including Outlook, Excel, and Word.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Excellent written and verbal communication skills with a friendly, confident, and professional demeanor.
• Experience in administrative support, executive assistance, office coordination, or customer service preferred.
• Demonstrated ability to anticipate needs, take initiative, and follow through independently.
• Self-motivated, goal-oriented, and comfortable taking ownership of responsibilities.
• Strong time management, problem-solving, and prioritization skills.
• Ability to handle confidential information with professionalism and discretion.
• Adaptable, dependable, and comfortable transitioning between customer-facing and administrative responsibilities.
• A genuine desire to serve others and contribute to the success of the team.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.