Multi-Line Representative - State Farm Agent Team Member

State Farm Agent; Wichita (KS); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Wichita is looking for motivated individuals to join their team as customer support agents. The ideal candidates will have great communication skills, a knack for organization, and the ability to thrive in a fast-paced environment. Responsibilities include building customer relationships, supporting daily operations, and assisting in marketing efforts. A competitive salary, flexible schedule, and comprehensive benefits package including health insurance and 401k are offered. Join a high-performance, team-oriented environment with career growth opportunities.

Qualifications

• Effective communication skills with customers.
• Strong organizational skills with attention to detail.
• Prior experience in customer service or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Ability to work in a fast-paced environment

Education

State insurance licenses (or ability to obtain)

Job description

Overview

About Our Agency: I opened my agency in 2005, and today I lead a team of 16. My background with State Farm is extensive—I’ve worked in Accounting, Claims, Agency, and Leadership before returning to agency ownership for a second time. That path gave me a deep understanding of operations, leadership, and how to build a high-performing team. I am looking for go-getters who are coachable, accountable, and excited to be part of a high-performance, team-oriented environment. We operate with transparency, consistency, and a proven game plan. If you’re in the Wichita market, this is truly an amazing place to build your career.

Location: Wichita, KS 67206

We are located in Wichita and serve our community with integrity, care, and real support. We believe in helping people grow their careers and make a meaningful difference in the communities we serve.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $50,000.00 - $75,000.00 per year

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2005, and today I lead a team of 16. My background with State Farm is extensive—I’ve worked in Accounting, Claims, Agency, and Leadership before returning to agency ownership for a second time. That path gave me a deep understanding of operations, leadership, and how to build a high-performing team. I attended Southern Nazarene University in Oklahoma, and I’m married with grown children. I’m also a big animal lover with two dogs and two cats, and my offices are pet-friendly. We even love when team members bring their dogs in for a visit! Community involvement is important to me. I support the Humane Society, stay active in the local Fire Department’s 9/11 fundraiser, and I’m a monthly supporter of three children around the world through ChildFund. My team enjoys several great perks, including a 401k, Group Life Insurance, a subscription to a primary care doctor, a full kitchen in one of our offices, Jeans Fridays and a strong commitment to work-life balance. We maintain a fun, energetic environment with a culture built around four core values: taking the high road, WE > ME, Progress > Perfection, and a mindset that We Win together. I’m looking for go-getters who are coachable, accountable, and excited to be part of a high-performance, team-oriented environment. We operate with transparency, consistency, and a proven game plan—if you’re in the Wichita market, this is truly an amazing place to build your career.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.