Assistant Office Manager - State Farm Agent Team Member

Kellylux; Alameda (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Job summary

A dynamic insurance agency in California is seeking an Assistant Office Manager to join their team. This role involves establishing customer relationships, providing exceptional service, and assisting with marketing efforts. Ideal candidates should have sales experience, excellent communication skills, and a proactive approach to problem-solving. The position offers competitive compensation ranging from $45k to $75k, along with opportunities for professional growth in a supportive environment.

Qualifications

• Sales experience preferred in various sales roles.
• Strong interpersonal and communication skills are essential.
• Proactive and organized with a customer-centric approach.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Sales experience

Interpersonal skills

Communication skills

Organizational skills

Proactive problem solving

Ability to multi-task

Customer service

Marketing skills

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Assistant Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role of insurance and financial products in helping people manage everyday risks, recover from the unexpected, and realize their dreams
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi‑task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Provide timely and thorough activity reports to agent
• Experience in marketing
• Ability to conduct interviews in the office and in customer’s home or business
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Experience in marketing financial products
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Position may require irregular working hours

Compensation: $45k-$75k

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results‑oriented individuals who are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Kelly Lux – State Farm Agent may be the right fit for you! If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Our office is located in Alameda, CA.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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