Assistant Office Manager Sales & Customer Operations

generator-supercenter-careers; Wheeling (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free Friday Breakfasts

Medical, Dental and Vision

Voluntary Life Insurance

Short and Long Term Disability

401K Matching (after 6 months)

Company work truck provided

Job summary

Generator Supercenter, Inc. is seeking an Office Leader and Customer Coordinator in Wheeling, IL for a full-time role (Mon–Fri) to support generator sales, installation, and service teams.

This position focuses on scheduling, coordination, and clear customer communication to keep projects on track. The coordinator will manage daily schedules, coordinate subcontractors and materials, prepare documentation, and assist with permits and inspections.

Qualifications

• High school diploma or GED required; associate degree or trade certification is a plus.
• Previous scheduling, construction coordination, project administration, or electrical service coordination experience is preferred.
• Familiarity with electrical systems (AC/DC) is a plus.
• Strong proficiency in Microsoft Office (Excel, Word, Outlook, Project).
• Experience with work order systems and documentation control tools.
• Excellent communication, organization, and multitasking skills.
• Detail-oriented with ability to meet deadlines in a fast-paced environment.

Responsibilities

• Create and maintain daily and weekly construction and installation schedules.
• Coordinate subcontractor activities and material deliveries to align with project timelines.
• Schedule inspections, permitting appointments, and commissioning activities.
• Monitor project progress and adjust schedules to meet deadlines.
• Set up new jobs and ensure documentation is uploaded and maintained.
• Assist in preparing change orders, payment applications, and subcontractor agreements.
• Ensure site documentation, permits, and punch lists are up to date.
• Help manage close-out procedures for projects, including permit resolution and punch list sign-off.
• Act as liaison between field crews, project managers, subcontractors, and clients.
• Participate in regular project meetings to review progress and resolve scheduling conflicts.
• Maintain professional communication with all stakeholders.
• Support vendor negotiations and assist with estimating during bids.

Skills

Scheduling

Coordination

Communication

Organization

Multitasking

Attention to detail

Interpersonal skills

Vendor coordination

Education

High school diploma or GED

Associate degree or trade school certification

Tools

Microsoft Office

Project

Documentation systems

Work order systems

Job description

Office Leader and Customer Coordinator – Generator Sales/Install/Service

Full-Time | Monday–Friday | Fast-Paced Work Environment

Location: Wheeling, IL

Benefits:

• Free Friday Breakfasts
• A positive and collaborative work environment
• Voluntary Life Insurance
• Short and Long Term Disability
• Medical, Dental and Vision
• 401K Matching (after 6 months of employment)
• Company work truck is provided
• * offered after 60 days of employment

Powering Peace of Mind

Generator Supercenter, Inc. is North America’s #1 Generac dealer, providing high-quality backup power solutions and renewable energy systems. Our team is committed to delivering reliable, efficient, and innovative energy services that protect homes and businesses during power outages. As we continue to expand, we’re looking for a detail-oriented Scheduling Coordinator to keep our projects on track and our clients connected.

Position Summary

The Coordinator plays a vital role in supporting our construction and installation operations. This position is responsible for managing daily job schedules, coordinating materials, tracking project progress, and supporting subcontractor and permit workflows. You'll work closely with construction superintendents, project managers, subcontractors, and vendors to ensure timely project completion and smooth operations.

Key Responsibilities

Scheduling & Coordination:

• Create and maintain daily and weekly construction and installation schedules based on field and project management inputs
• Coordinate subcontractor activities and material deliveries to align with project timelines
• Schedule inspections, permitting appointments, and commissioning activities
• Monitor project progress and adjust schedules as needed to meet deadlines

Project Support & Documentation:

• Set up new jobs and ensure proper documentation is uploaded and maintained
• Assist in preparing change orders, payment applications, and subcontractor agreements
• Ensure site documentation, permits, and punch lists are up to date and completed
• Help manage close-out procedures for completed projects, including permit resolution and punch list sign-off

Communication & Team Collaboration:

• Act as the liaison between field crews, project managers, subcontractors, and clients
• Participate in regular project meetings to review progress, identify delays, and resolve scheduling conflicts
• Maintain clear, professional communication with all internal and external stakeholders

Additional Duties:

• Support vendor negotiations and assist with estimating during the bid process
• Provide administrative support to project and construction teams as needed
• Customer communication
• Sales and marketing Support
• general admin activities

Qualifications

• High school diploma or GED required; associate degree or trade school certification a plus
• Previous experience in scheduling, construction coordination, project administration, or electrical service coordination
• Familiarity with electrical systems (AC/DC) preferred
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, Project)
• Experience with work order systems and documentation control tools
• Excellent communication, organization, and multitasking skills
• Strong attention to detail and ability to meet deadlines in a fast-paced environment
• Motivated self-starter with strong interpersonal skills
• Experience coordinating with subcontractors, vendors, and inspectors

Preferred Skills

• Knowledge of residential or commercial generator installation processes
• Construction industry experience, particularly in electrical or energy services
• Familiarity with permitting and inspection coordination

Why Work at Generator Supercenter?

• Be part of a national leader in energy solutions and backup power systems
• Support meaningful projects that bring peace of mind to customers during power outages
• Work in a collaborative, growth-oriented environment
• Opportunity for advancement in a growing and innovative company