Assistant Office Manager — Growth & Client Experience

Downtown Boulder Partnership; Rochester (MN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Simple IRA

Health benefits

Paid time off

Flexible hours

Growth potential

Job summary

State Farm Agent – Rochester, MN. is seeking an energetic professional for the position of Assistant Office Manager – State Farm Agent Team Member.

The role focuses on building customer relationships, delivering outstanding service, and growing the agency through value-based conversations and measurable results. The successful candidate will support daily office operations, assist with marketing efforts, and pursue Property & Casualty and Life/Health licensing to enable broader client solutions

Qualifications

• Sales experience preferred.
• Interest in marketing products and services based on customer needs.
• Enthusiastic about the role insurance and financial products play in helping people manage risks.
• People-oriented.
• Self-motivated.
• Detail oriented.
• Dedicated to customer service.
• Ability to multi-task.
• Achieve mutually agreed-upon marketing goals.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Sales experience

Customer service

People oriented

Self-motivated

Detail oriented

Multi-tasking

Marketing interest

Licensing goals

Job description

State Farm Agent – Rochester, MN. is seeking an energetic professional for the position of Assistant Office Manager – State Farm Agent Team Member.

The role focuses on building customer relationships, delivering outstanding service, and growing the agency through value-based conversations and measurable results. The successful candidate will support daily office operations, assist with marketing efforts, and pursue Property & Casualty and Life/Health licensing to enable broader client solutions