Assistant Office Manager — Community Banking Leader

Wilsonbank; Smyrna (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Program

Employee Care Fund

Job summary

Wilson Bank & Trust in Smyrna, TN is seeking an Assistant Office Manager to support the Office Manager and oversee daily bank office operations. You will help maintain deposit operations, assist customers, and drive sales/service efforts to meet performance goals.

The role emphasizes delivering exceptional customer experiences while complying with regulations and bank policies. Prior banking or supervisory experience is preferred, with strong communication and organizational skills a must.

Qualifications

• High School diploma or GED is required.
• 1 year of retail banking or customer-facing experience preferred.
• Proficiency in Microsoft Office Suite and standard software applications.
• Strong communication and interpersonal skills essential.

Responsibilities

• Assist the Office Manager with daily operations of the bank office.
• Serve as point of contact for team members on deposits, products, and procedures.
• Perform customer service duties and handle escalated inquiries.
• Assist customers with online banking and mobile app usage.

Skills

Microsoft Office

Customer Service

Verbal & written communication

Education

High School diploma or GED

Job description

Wilson Bank & Trust in Smyrna, TN is seeking an Assistant Office Manager to support the Office Manager and oversee daily bank office operations. You will help maintain deposit operations, assist customers, and drive sales/service efforts to meet performance goals.

The role emphasizes delivering exceptional customer experiences while complying with regulations and bank policies. Prior banking or supervisory experience is preferred, with strong communication and organizational skills a must.