Assistant Office Manager

The Aspen Group; Bluffton (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Report Card Bonus

Quarterly bonus

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Bluffton, SC. You will start with an eight-week training program and then supervise daily front-office tasks, manage patient interactions, and support the dental team.

The role emphasizes patient service, teamwork, and adherence to policies while offering strong benefits, development, and a supportive culture. This full-time position includes paid time off and a 401(k) match in a collaborative environment.

Qualifications

• High school diploma or equivalent; college degree preferred.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Discuss treatment options with patients, verify insurance payment and collection, ensuring high-quality care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirmation of patient appointments.
• Verify insurance payments, collections, balances and deposits.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-time

PLUS

• Report Card Bonus - Up to $300/ month
• Quarterly bonus -

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients