Assistant Neighborhood Sales Manager

Stanley Martin Homes; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Neighborhood Sales Manager to support the sales team in a dynamic environment. This role involves engaging with prospective homebuyers, ensuring they have a seamless experience, and maintaining the sales office's organization. The ideal candidate will thrive in a competitive atmosphere, demonstrating strong customer service skills and a keen attention to detail. If you are driven by results and eager to learn, this opportunity offers a chance to grow within a company that values excellence and integrity.

Benefits

Health Care Options

401(K) with Employer Match

Paid Parental Leave

Tuition Reimbursement

Paid Vacation

Paid Sick Leave

Identity Theft Protection

Discounts on Homes

Early Pay Option

Charity Support Program

Qualifications

• Eager to learn and embody the company's mission and values.
• Excellent customer service and relationship-building skills are critical.

Responsibilities

• Assist the Neighborhood Sales Manager in setting up the sales office.
• Provide high-quality customer service and support homebuyers.

Skills

Customer Service

Relationship Building

Active Listening

Sales Goals Achievement

Critical Thinking

Detail-oriented

Organizational Skills

Technology Adaptability

Tools

DXC Homebuilder One (HB1)

Microsoft Office Suite

Job description

Charlotte Division, 820 Forest Point Circle, Charlotte, North Carolina, United States of America Req #1484

Tuesday, April 22, 2025

At Stanley Martin Homes, we believe our team makes the difference in everything we do. That’s why we live by our four values:

Our Team Makes the Difference
Succeed with knowledgeable, driven, and dedicated people working together.

We Are Homebuyer Focused
Keep our customers and their satisfaction central to all that we do.

We Have a Passion for Excellence
Strive to keep improving with our focus on the Stanley Martin Way.

We Do the Right Thing
Act with the highest standards of integrity, every day.

A Day in the Life of an Assistant Neighborhood Sales Manager

Unlike a ‘normal’ office job, your day will start between 9-10am in the model home or sales office you have been assigned to. You will be the right hand of the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your typical day will include greeting prospects and appointments when they arrive to the model home, learning what is important to them in their home search, and showing available homes. You’ll help keep everything in order by putting together and stocking brochure material, and auditing the sales and marketing materials, including the website, to make sure all details are accurate. You will also be involved in making sure homebuyers have what they need throughout the buying process. This means that each week you will be talking with customers to answer any questions regarding their home progress, loan information, and more. You will interact with corporate marketing to announce upcoming events and happenings at your neighborhood to prospective homebuyers and submit listing information for homes on both StanleyMartin.com and the MLS. At the end of the day, you are an essential part of making sure your neighborhood looks great and that you are providing high-quality customer service while helping to achieve the neighborhood sales goal.

Technical Tools Used Daily

• DXC Homebuilder One (HB1)
• Microsoft Office Suite

What is Stanley Martin Looking for in an ANSM?

The ideal ANSM candidate is eager to learn everything it takes to be a Neighborhood Sales Manager and will be excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision, and values of the company. A result-driven nature, as well as excellent customer service and relationship-building skills, are critical to the success of this position.

Must Haves:

• Motivated by friendly competition and the drive to hit sales goals.
• Exudes active listening, confidence, and respect when communicating with others.
• Has used a customer service approach in previous work.
• Excited and eager to learn new technology quickly.
• Detail-oriented to effectively review marketing material and sales contracts.
• Ability to stay organized to track prospect outreach and sales needs.
• Ability to think critically about any given situation.
• Ability to work until 6pm and on weekends.
• Proficient in various software systems, including MS Office.

What’s In It For Me:

• Access to competitively priced, high-quality health care options through Aetna and EyeMed, along with employer-paid ST and LT disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options).
• Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA).
• Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care.
• 12 weeks of paid maternity leave through our Short-Term Disability Plan.
• Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program.
• Continue your education with tuition and certification reimbursement.
• Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave.
• Protect yourself from identity theft or travel mishaps with our no-cost coverage.
• Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon.
• Get access to your paycheck early with an advanced pay option through Dayforce Wallet.
• Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave, and more.

Stanley Martin was founded in 1966 in the Maryland suburbs outside of Washington, D.C. Early on, we began innovating with fresh new designs and quickly expanded our portfolio of homes to include various sizes and townhomes as well. Our innovative designs, commitment to quality, and strong customer service quickly led to significant growth.

To hear from our current team members about why they love working at Stanley Martin, click here.