Assistant Merchant, Decor

Balsambrands; Burlingame (CA); Hybrid; USD 66,000 - 82,000; Full time

Benefits offered by this job

Cash-based incentive plan

Medical, Dental, Vision coverage

HSA funding

401(k) with company match

Parental leave

Paid holidays and PTO

Sabbatical leave (after 10 years)

Job summary

Balsam Brands is hiring an Assistant Merchant to support the Décor assortment for Balsam Hill, coordinating data, processes, and launches with cross-functional teams in a hybrid role. You will manage PIM data, vendor communications, and sample logistics while contributing to merchandising strategies.

The ideal candidate brings 2+ years in merchandising, exceptional organization, and strong Excel skills, with the ability to thrive in a fast-paced environment and communicate effectively with

Qualifications

• Bachelor’s degree strongly preferred
• 2+ years of merchandising experience
• Exceptional organizational and project management skills
• Extremely detail-oriented with a strong focus on data accuracy and process efficiency
• Intermediate proficiency in Microsoft Excel
• Strong structured thinking and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced, frequently changing environment

Responsibilities

• Request, maintain, and manage data for seasonal line lists, PIFs, and the PIM system
• Ensure accuracy, completeness, and organization of product data across new and carryover items
• Review vendor-provided product information to validate accuracy and resolve discrepancies
• Ensure cross-functional teams have access to clear, accurate product information to support successful launches
• Serve as a liaison with vendors regarding product details, sample status, packaging, and labeling needs
• Communicate updates and key product information to internal stakeholders across teams
• Build strong relationships with cross-functional partners to support execution of merchandising initiatives
• Order, track, test, organize, and label photo and catalog samples; maintain supporting documentation
• Coordinate movement of merchandise to sample rooms and maintain organization of sample spaces
• Support catalog pagination by tracking items on spreads and preparing documentation for partners
• Manage catalog photo sample processes and assist with photo shoots
• Assist in proofing catalog and marketing materials to ensure accurate product data
• Support seasonal presentations through slides and visual boards
• Assist in executing merchandising strategies and achieving financial objectives
• Provide general administrative and ad hoc merchandising support as needed
• Analyze market trends and customer behavior to inform product promotion, pricing, and lifecycle decisions
• Research competitor pricing and merchandising strategies
• Support decision-making through data analysis and insights

Skills

Merchandising

Data management

Cross-functional coordination

Excel

Attention to detail

Communication

Project management

Education

Bachelor’s degree

Tools

Microsoft Excel

Job description

As an Assistant Merchant, you will work closely with the Merchandising team to support the Décor assortment for our flagship brand, Balsam Hill. You will serve as a key point of contact for cross-functional teams, managing product data, processes, and execution to support the on‑time, successful launch of décor products. This role blends operational excellence with analytical support, helping drive merchandising strategies while ensuring accuracy, organization, and efficiency across the product lifecycle.

The ideal candidate is highly detail‑oriented, thrives in a fast‑paced and evolving environment, and communicates effectively while providing strong operational and analytical support to the Merchant Team.

This full‑time position reports to the Senior Merchant, Decor, and operates on a hybrid schedule, with in‑office days on Mondays in Redwood City and Tuesdays and Wednesdays in Burlingame.

What you’ll do:

Product Data Management & Launch Execution

• Request, maintain, and manage data for seasonal line lists, Product Information Forms (PIFs), and the Product Information Management (PIM) system
• Ensure accuracy, completeness, and organization of product data across new and carryover items
• Review vendor‑provided product information to validate accuracy and resolve discrepancies
• Ensure cross‑functional teams have access to clear, accurate product information to support successful launches

Vendor & Cross‑Functional Coordination

• Serve as a liaison with vendors regarding product details, sample status, packaging, and labeling needs
• Communicate updates and key product information to internal stakeholders across teams
• Build strong relationships with cross‑functional partners to support execution of merchandising initiatives

Sample & Catalog Management

• Order, track, test, organize, and label photo and catalog samples; maintain supporting documentation
• Coordinate movement of merchandise to sample rooms and maintain organization of sample spaces
• Support catalog pagination by tracking items on spreads and preparing documentation for partners
• Manage catalog photo sample processes and assist with photo shoots

Merchandising Operations & Execution

• Assist in proofing catalog and marketing materials to ensure accurate product data
• Support seasonal presentations through slides and visual boards
• Assist in executing merchandising strategies and achieving financial objectives
• Provide general administrative and ad hoc merchandising support as needed

Analysis & Market Insights

• Analyze market trends and customer behavior to inform product promotion, pricing, and lifecycle decisions
• Research competitor pricing and merchandising strategies
• Support decision‑making through data analysis and insights

What you bring to the table:

• Bachelor’s degree strongly preferred
• 2+ years of merchandising experience
• Exceptional organizational and project management skills
• Extremely detail‑oriented with a strong focus on data accuracy and process efficiency
• Intermediate proficiency in Microsoft Excel
• Strong structured thinking and problem‑solving abilities
• Excellent communication and interpersonal skills
• Ability to thrive in a fast‑paced,frequentlychanging environment

About Us:

Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people‑first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you’ll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

• Competitive compensation, including a cash‑based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer‑paid premiums for other coverage tiers that include dependents
• Up to $2,000 annual funding toward HSA accounts
• Medical, transit, dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Company‑paid life and AD&D insurance
• Company‑paid short and long‑term disability insurance
• 401(k) with dollar‑for‑dollar company match up to $4,000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time‑off (VTO) packages
• Paid 5‑week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work‑from‑home environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $66,000- $82,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job‑related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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