Assistant Manager – Wentzville, MO

Ziggi’s Coffee, LLC; Wentzville (MO); On-site; USD 40,000 - 48,000; Full time

Job summary

Ziggi’s Coffee, LLC in Missouri seeks an Assistant Manager to partner with the General Manager, maintain day-to-day operations, and foster a guest-focused culture in a fast-paced café.

You will lead onboarding, coaching, and ongoing staff development, ensure drink quality and service standards, and manage routines such as deposits and invoices while promoting a safe, inclusive workplace.

Qualifications

• 3–6 months of leadership experience in a fast-paced coffee shop or similar setting.
• Strong knowledge of daily store operations and drink quality standards.
• Ability to lead by example and adapt to any role as needed.
• Excellent interpersonal and communication skills.
• Reliable with initiative and completion of training modules.
• Understanding of Ziggi’s brand values.

Responsibilities

• Partner with the General Manager to lead the team and manage daily operations.
• Support onboarding, training, and ongoing team development.
• Foster a safe, inclusive, and guest-focused work environment.
• Communicate clearly with GM, owners, and staff.
• Handle basic admin duties: inventory ordering, deposits, invoices.
• Ensure health, safety, and cleanliness standards.
• Step into GM absences as a reliable on-shift leader.

Skills

Leadership experience

Operational knowledge

People leadership

Interpersonal communication

Initiative

Brand values understanding

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.