Assistant Manager-Waukee, IA

StorageMart; Waukee (IA); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Competitive wage

Retirement plan contributions

Growth opportunities

Recognition programs (Bonusly)

Job summary

StorageMart is seeking an Assistant Store Manager in the Waukee area to support store operations, improve sales, and deliver excellent customer service. You will help manage accounts and ensure the facility stays clean, safe, and well-maintained for customers and their belongings.

The role requires strong communication, organization, and a hands-on attitude, plus a valid driver’s license with vehicle. Occasional travel between stores is expected.

Qualifications

• Retail and administrative experience is a plus (training provided).
• Strong communication and problem-solving abilities to address customer needs.
• Excellent organization and time management.
• Hands-on attitude with willingness to work outdoors and maintain grounds.
• Must have a valid driver's license, insurance, and vehicle; mileage reimbursed for travel between stores.

Responsibilities

• Support Store Manager to enhance growth and sales.
• Deliver customer service via phone, in person, and email.
• Open, operate, and close the office; light maintenance and cleaning.
• Manage customer accounts and aid with account setup and debt administration.
• Travel between locations to support other stores while upholding standards.

Skills

Retail experience

Customer service

Communication skills

Organizational skills

Driver's license & vehicle

Tools

Basic computer skills

Job description

Pay: $15.50 (per hour)

Join Our Team as an Assistant Store Manager at StorageMart!

Are you ready to be a vital part of a thriving sector in retail? At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values—Easy, Clean, Service—reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.

Your Role

• Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
• Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
• Maintain Our Facility: Open, operate, and close the office. Light maintenance and cleaning of the property to ensure it is clean, safe and secure for our customers and their belongings.
• Manage Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
• Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites.

What We’re Looking For

• Experience: Retail sales and administrative experience is a plus (training provided for the right candidate!).
• People Skills: Strong communication and problem-solving abilities to effectively address customer needs.
• Detail-Oriented: Exceptional organizational and time management skills.
• Hands-On Attitude: Willingness to work outdoors and maintain the grounds.
• Requirements: A valid driver’s license, valid insurance, and vehicle (mileage reimbursed for travel between stores) and basic computer skills.

Why Choose StorageMart?

• Competitive Wage
• Retirement Plan Contributions: Company-supported workplace retirement plan.
• Growth Opportunities: A rewarding role where you can learn every aspect of our business.
• Recognition Programs: Milestone awards, company events, and use of Bonusly!

About StorageMart: With a presence across the U.K., Canada, and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities!