Assistant Manager, Visitor Experience | Museum Operations

Dia Art; City of Beacon (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with employer match

Paid time off including vacation and holidays

Job summary

Dia Art in Beacon, New York, is seeking an Assistant Manager of Visitor Experience to support public-facing operations. The role involves staff management, ensuring exceptional visitor experiences, and overseeing daily gallery operations.

The ideal candidate will have supervisory experience, strong customer service skills, and a knack for effective communication. The position offers a competitive salary and comprehensive benefits, contributing to a dynamic workplace.

Qualifications

• Two years of supervisory experience, preferably in a museum or gallery.
• Experience managing complex staff schedules.
• Background or interest in art history preferred.

Responsibilities

• Supervise Gallery Attendants and manage daily museum operations.
• Create and manage staffing schedules and payroll.
• Act as the first point of contact for staff inquiries.

Skills

Customer service

Staff management

Communication skills

Education

Two years of supervisory experience

Experience in customer-facing roles

Tools

Microsoft Office Suite

Altru

Job description

Dia Art in Beacon, New York, is seeking an Assistant Manager of Visitor Experience to support public-facing operations. The role involves staff management, ensuring exceptional visitor experiences, and overseeing daily gallery operations.

The ideal candidate will have supervisory experience, strong customer service skills, and a knack for effective communication. The position offers a competitive salary and comprehensive benefits, contributing to a dynamic workplace.