Assistant Manager Trainee - Full-time

Big 5 Corp; Santa Ana (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking Manager Trainees who are enthusiastic and sports-minded. This entry-level role offers a fast-paced environment with growth opportunities, allowing you to gain valuable experience for potential promotion to management. Responsibilities include driving sales, ensuring customer satisfaction, and maintaining store operations. With a structured training program and various benefits, this position is perfect for those looking to kickstart their career in retail management. If you're ready to embrace a dynamic work culture and make an impact, this opportunity is for you.

Benefits

Company-sponsored education assistance

Dental, medical, vision insurance

Employee merchandise discount

Referral program

Life insurance

Paid personal time off

Vacation

Pet insurance

Savings and profit-sharing plans (401k/Roth IRA)

Discounts to attractions and events

Qualifications

• Enthusiastic and energetic candidates with strong customer service backgrounds.
• Basic organizational and math skills required.

Responsibilities

• Operate the store successfully in the absence of the Store Manager.
• Drive sales and perform customer sales and service.
• Manage inventory control and loss prevention policies.

Skills

Customer Service

Sales Skills

Organizational Skills

Communication Skills

Education

High School Diploma or GED

Job description

Description

With over 430 stores throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, we focus on hiring talented individuals. Manager Trainees gain knowledge and experience for promotion to management under the guidance of experienced staff. Duties may be performed personally or through subordinates. Joining Big 5 offers a fast-paced environment with growth opportunities. Responsibilities include customer service, sales, directing customers, answering phones, product descriptions, proposing add-on sales, merchandise retrieval, cleaning, restocking, and organizing on the sales floor. This entry-level role is designed to be transitory, typically lasting 6-18 months before potential promotion. A structured training program supports your development into management. Ideal candidates are enthusiastic, energetic, sports-minded with strong customer service backgrounds or relevant education. Enthusiasm for our products is essential. This is an hourly, non-exempt position.

Responsibilities:

1. Operate the store successfully in the absence of the Store Manager
2. Drive sales
3. Open and close the store
4. Oversee footwear, advertising programs, and other departments
5. Perform customer sales and service
6. Ensure merchandising and compliance with company policies
7. Handle customer inquiries via phone
8. Set promotional signage and perform other duties as assigned
9. Enforce company policies
10. Coach, counsel, and discipline employees as needed
11. Learn and provide product descriptions
12. Propose add-on sales
13. Check and retrieve merchandise from storage
14. Organize, restock, and clean merchandise on the sales floor
15. Manage inventory control and loss prevention policies

Requirements:

• Must be 21 years or older
• High School diploma, GED, or relevant experience
• Basic organizational and math skills
• Subject to E-Verify upon accepting the position
• Light to moderate lifting, with or without accommodation
• Effective communication and interaction skills

Benefits:

• Company-sponsored education assistance
• Dental, medical, vision insurance
• Employee merchandise discount
• Referral program
• Kinecta Credit Union membership
• Life insurance
• Paid personal time off
• Sick pay
• Vacation
• Pet insurance
• Savings and profit-sharing plans (401k/Roth IRA)
• Discounts to attractions and events

California Pay Scale: $16.65 - $19.50/hour depending on location.

Additional Information

Equal Opportunity Employer. This employer is committed to informing all applicants of their rights under federal employment laws. For details, review the Know Your Rights notice from the Department of Labor.