Assistant Manager - Tim Hortons- Wilsonburg

Bruceton Farm Service, Inc.; Clarksburg (WV); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Tim Hortons in Wilsonburg, WV seeks an Assistant Manager to help oversee restaurant operations and ensure outstanding guest experiences. You will assist in recruiting, training and developing staff, maintaining safety standards and delivering strong sales performance.

The role supports scheduling, inventory control, and adherence to Tim Hortons standards across all shifts, including handling guest concerns and fostering a team-ready environment.

Qualifications

• Assists in recruiting, training and developing team members.
• Delivers ongoing performance feedback and reviews.
• Coordinates with shifts to maintain guest experience and operations.

Responsibilities

• Assists in managing restaurant operations to meet Tim Hortons standards.
• Supports scheduling to ensure adequate coverage across shifts.
• Helps in maintaining health, safety and security procedures.
• Resolves guest complaints and supports incentive programs.
• Manages cost controls and daily cash procedures.
• Ensures high standards of cleanliness and guest experience.

Skills

People management

Job description

Assistant Manager - Tim Hortons- Wilsonburg # Assistant Manager - Tim Hortons- WilsonburgHot Job577 - Tim Hortons - Clarksburg, WV 26301## DescriptionBENEFITS:· Health Insurance· 401(K) Matching· Paid Time Off· Disability Insurance· Opportunities for Advancement· Part-time & Full-time availabilityThe Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.REPORTS TO: General Manager***People Management***5. Assists in the recruiting of new team members, training and developing existing team members and motivating and encouraging a team to achieve targets * Provides ongoing performance feedback and conducts and records regular performance reviews * Assists the Restaurant Manager in building the restaurants’ “bench strength” by identifying and developing high potential employees for progression to the next level6. Communicates with all shifts on day to day operations and critical areas of focus7. Assists with establishing and enforcing proper security procedures to reduce team member theft and ensure team member and guest safety***Financial Management***5. Assists the Restaurant Manager in planning and working to budgets, maximizing profits and achieving sales and transaction targets including control of Food/Paper/Labor costs in the restaurant * Responsible for daily cash procedures and assists with financial reporting***Operational Management***5. Assists with ordering of supplies and overall building maintenance and cleanliness6. Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards7. Is able to enforce and comply with pre-established Tim Hortons operating procedures8. Ensures high standards of guest experience are maintained9. Resolves guest complaints and turns potentially negative situations into positive ones10. Assists Manager in running company-wide incentive programs11. Assists in maximizing team member coverage at all times, performs the role of Floor Leadership and works as required in various areas during busy periods to maintain optimal guest service levels12. Manages team member scheduling to ensure adequate coverage on all shifts13. Understands the importance of supporting the Manager and presents a ‘unified front’ to all team members***Health & Safety***5. Works in compliance with the occupational health and safety legislation6. Uses or wears personal protective equipment or clothing as required7. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone8. Knows, understands, and follows safe work practices and procedures9. Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager10. Responds to and corrects unsafe acts and conditions11. Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures12. Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety13. Assists the Restaurant Manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the restaurant’s health and safety practices and program## Qualifications***Postural & Physical Demands Requirements***5. Frequent reaching above waist, chest, and shoulder level, as well as below waist level6. Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)7. Continuous standing on tiled surfaces for all tasks8. Ability to stand for long periods of time without a break9. Frequent hip flexion while walking for all tasks10. Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height11. Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height12. Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)**Perform such similar, comparable, or related duties as may be required or assigned**