Assistant Manager – Style & Guest Experience

knitwellgroup; Fairview Heights (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development and career-op

Community partnerships philanthropy

Job summary

Chico's in Fairview Heights, IL, is seeking an Assistant Manager to support the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This role fosters a welcoming environment that delivers memorable, personalized experiences reflecting our culture of hospitality.

You will lead on the sales floor with product knowledge, drive omni-channel initiatives, and maintain brand standards while supporting daily store operations and staff

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability — nights, weekends, and holidays.
• Excellent communication and interpersonal skills.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Own inventory management, daily replenishment, and inventories.
• Ensure compliance with policies and business practices.
• Build community connections through in-store events and philanthropy.

Skills

Retail leadership

Customer experience

Communication skills

Team development

Ownership mindset

Flexibility

Job description

Chico's in Fairview Heights, IL, is seeking an Assistant Manager to support the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This role fosters a welcoming environment that delivers memorable, personalized experiences reflecting our culture of hospitality.

You will lead on the sales floor with product knowledge, drive omni-channel initiatives, and maintain brand standards while supporting daily store operations and staff