Assistant Manager - Store Ops, Sales & Leadership

Abercrombie & Fitch; Annapolis (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership. You will drive sales by analyzing performance, supervise daily store operations, and guide staffing, training, and onboarding to deliver exceptional customer service.

The role emphasizes product knowledge, visual presentation, and brand consistency, with a focus on omni-channel fulfillment and maintaining store assets in a fast-paced environment.

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate POS systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

People management

Sales-driven

Communication

Team leadership

Education

Bachelor’s degree

One year supervisory experience

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership. You will drive sales by analyzing performance, supervise daily store operations, and guide staffing, training, and onboarding to deliver exceptional customer service.

The role emphasizes product knowledge, visual presentation, and brand consistency, with a focus on omni-channel fulfillment and maintaining store assets in a fast-paced environment.