Assistant Manager - STORAGE

Acquisitions; Tomball (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Employee Assistance Program

Paid holidays

Bereavement time

Jury Duty pay

Job summary

TJO10X10 Management is seeking an Assistant Property Manager for the Tomball/Spring area to support daily operations, maximize rental potential, and oversee storage transactions, customer service, and record-keeping. The role emphasizes hospitality-driven service, strong communication, and proactive marketing to exceed customer expectations.

Responsibilities include guiding customers through rental processes, achieving sales goals, coordinating maintenance, and ensuring store standards, with

Qualifications

• High level of customer service skills.
• Excellent interpersonal and communication skills - both on the phone and in person.
• Hospitality background and retail sales experience.

Responsibilities

• Meet sales goals through unit rentals and related products.
• Guide new customers through rental processes and agreements.
• Follow up with inquiries and convert to rentals.
• Provide best-in-class customer service to existing customers.
• Greet customers promptly and professionally.
• Resolve customer issues promptly and effectively.
• Maintain cleanliness and appearance of the property.
• Inspect the property and perform lock checks.
• Communicate results and recommendations to leadership.
• Maintain accurate record keeping.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Hospitality background

Retail sales background

Job description

OVERVIEW

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Tomball/ Spring area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

ESSENTIAL JOB DUTIES

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Record keeping.
• Perform other duties as assigned.

QUALIFICATIONS

• High level of customer service skills
• Excellent interpersonal and communication skills - both on the phone and in person
• Hospitality background
• Retail sales background
• Basic MS computer skills

REWARDING BENEFITS

At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development-this is a key factor that sets us apart.

• Medical Insurance
• Dental Insurance
• Vison Insurance
• 401K
• Employee Assistance Program
• Paid holidays, Bereavement time, and pay for Jury Duty