Assistant Manager - STORAGE

Acquisitions; Spicewood (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Employee Assistance Program

Paid holidays

Job summary

TJO10X10 Management in Spicewood, TX is seeking an assistant property manager to join our team serving Marble Falls/Spicewood area. This role supports day-to-day operations, drives rental potential of a self-storage facility, oversees storage transactions, customer service, rentals, record-keeping and security.

The ideal candidate brings strong customer service, communication and hospitality experience, with basic MS Office skills and a retail background.

Qualifications

• High level of customer service skills.
• Excellent interpersonal and communication skills—phone and in person.
• Hospitality background.
• Retail sales background.
• Basic MS computer skills.

Responsibilities

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Record keeping.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Hospitality background

Retail sales

MS Office basics

Job description

OVERVIEW

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Marble Falls / Spicewood area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

ESSENTIAL JOB DUTIES

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Record keeping.
• Perform other duties as assigned.

QUALIFICATIONS

• High level of customer service skills
• Excellent interpersonal and communication skills - both on the phone and in person
• Hospitality background
• Retail sales background
• Basic MS computer skills

REWARDING BENEFITS

At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development - this is a key factor that sets us apart.

• Medical Insurance
• Dental Insurance
• Vison Insurance
• 401K
• Employee Assistance Program
• Paid holidays, Bereavement time, and pay for Jury Duty