Assistant Manager - STORAGE

Acquisitions; Houston (TX); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vison Insurance

401K

Employee Assistance Program

Paid holidays, Bereavement time, and J

Job summary

TJO10X10 Management in Seguin, TX is seeking an assistant property manager to support daily operations of a self-storage facility. You will assist with rentals, customer service, record-keeping, and security to maximize occupancy and revenue.

Ideal candidates have strong customer service, communication skills, and basic MS Office abilities; hospitality or retail background is helpful. This role offers growth within a team dedicated to top-notch service.

Qualifications

• High level of customer service skills.
• Excellent interpersonal and communication skills on the phone and in person.
• Hospitality background is a plus.
• Retail sales experience is beneficial.
• Basic MS computer skills are required.

Responsibilities

• Meet sales goals through unit rentals and related products.
• Guide new customers through rental processes and agreements.
• Follow up with inquiries to convert to rentals.
• Provide best-in-class customer service to existing customers.
• Greet customers promptly and professionally.
• Resolve customer issues in a timely manner.
• Ensure cleanliness and appearance standards are met.
• Inspect the property, including lock checks.
• Communicate results and updates to District Manager or Leadership Team.
• Maintain accurate record keeping.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Retail sales

Hospitality background

MS Office

Tools

MS Office

Job description

OVERVIEW

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Seguin, TX area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

ESSENTIAL JOB DUTIES

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Record keeping.
• Perform other duties as assigned.

QUALIFICATIONS

• High level of customer service skills
• Excellent interpersonal and communication skills – both on the phone and in person
• Hospitality background
• Retail sales background
• Basic MS computer skills

REWARDING BENEFITS

At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development—this is a key factor that sets us apart.

• Medical Insurance
• Dental Insurance
• Vison Insurance
• 401K
• Employee Assistance Program
• Paid holidays, Bereavement time, and pay for Jury Duty