Assistant Manager - STORAGE

Tjo 10 X 10 Management, L.P.; Frisco (TX); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vison Insurance

401K

Employee Assistance Program

Paid holidays

Job summary

TJO10X10 Management, L.P. in Frisco, TX is seeking an assistant property manager to join our self-storage team. You will assist in day-to-day operations, maximize rental potential, and oversee storage transactions, customer service, rentals, record-keeping, and security at our Frisco and McKinney locations.

The role emphasizes maintaining store cleanliness, guiding customers through rentals, meeting sales goals, and communicating with the District Manager. Competitive benefits are offered.

Qualifications

• High level of customer service required.
• Excellent interpersonal and communication skills—phone and in person.
• Hospitality background preferred.

Responsibilities

• Meet sales goals through unit rentals, warrants, moving supplies and related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and convert inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greet customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensure cleanliness and appearance standards are met.
• Inspect the property, including lock checks.
• Communicate results, updates, and recommendations to the District Manager or Leadership Team.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Hospitality background

Job description

Full Time Frisco, TX, US

Salary Range: $17.50 To $18.00 Hourly

OVERVIEW

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Frisco, TX and McKinney, TX area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

ESSENTIAL JOB DUTIES

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Perform other duties as assigned.

QUALIFICATIONS

• High level of customer service skills
• Excellent interpersonal and communication skills – both on the phone and in person
• Hospitality background

REWARDING BENEFITS

At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development—this is a key factor that sets us apart.

• Medical Insurance
• Vison Insurance
• 401K
• Employee Assistance Program
• Paid holidays, Bereavement time, and pay for Jury Duty