Assistant Manager - STORAGE

Tjo 10 X 10 Management, L.P.; Southlake (TX); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401K

Employee Assistance Program

Paid holidays, Bereavement time, and/J

Jury Duty pay

Job summary

TJO10X10 Management in Southlake, TX is seeking an Assistant Property Manager to support day-to-day operations, rentals, and customer service at a self-storage location. You will help maximize rental potential, handle transactions, and maintain security and record-keeping with a proactive, customer-first approach.

The role emphasizes strong communication, a hospitality mindset, and the ability to drive sales through rentals and excellent service.

Qualifications

• High level of customer service skills.
• Excellent interpersonal and communication skills – both on the phone and in person.
• Hospitality background.

Responsibilities

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Perform other duties as assigned.

Skills

Customer service

Communication

Hospitality

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Southlake, TX, US

2 days ago Requisition ID: 1442

Salary Range: $17.50 To $18.00 Hourly

OVERVIEW

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Southlake, TX area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

ESSENTIAL JOB DUTIES

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Perform other duties as assigned.

QUALIFICATIONS

• High level of customer service skills
• Excellent interpersonal and communication skills – both on the phone and in person
• Hospitality background

REWARDING BENEFITS

At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development—this is a key factor that sets us apart.

• Medical Insurance
• Vison Insurance
• 401K
• Employee Assistance Program
• Paid holidays, Bereavement time, and pay for Jury Duty