Assistant Manager - Starbucks (Flamingo LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 40,000 - 55,000; Full time

Job summary

Caesars Entertainment is looking for an Assistant Manager for Starbucks at Flamingo LV in Las Vegas. The role involves managing daily operations, directing staff training, and ensuring exceptional service quality.

The ideal candidate should possess at least an Associate's Degree in restaurant management and have prior supervisory experience in Starbucks. Strong communication skills and the ability to analyze data are essential for this fast-paced environment.

Qualifications

• Minimum of 2 years previous Starbucks supervisory experience.
• Must present a neat and professional appearance.
• Flexibility to work various shifts.

Responsibilities

• Manage day-to-day operations of the outlet.
• Establish and administer training programs.
• Handle customer complaints effectively.
• Compile annual budget and variance reports.

Skills

Effective communication in English

Ability to compile and analyze data

Leadership skills

Knowledge of Word, Excel, Windows

Education

Associate’s Degree in hotel/restaurant management

Bachelor’s Degree in Hotel or Restaurant Management (preferred)

Job description

Assistant Manager - Starbucks (Flamingo LV)

Las Vegas, NV, United States (On-site)

Job Summary

The Starbucks Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service.

How You Will Create the Extraordinary

• Manages the day-to-day operation of the outlet in accordance with established policies and procedures.
• Establishes and administers training programs within the outlet, including new employee orientation.
• Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards.
• Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction.
• Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.
• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
• Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area.
• Acts immediately on all customer complaints to ensure that corrections are made when possible.
• Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage.
• Monitors work of employees to ensure that established policies and procedures are being followed.
• Oversees all follow‑up work to ensure non‑recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.
• Counsels, guides and instructs assigned personnel in the proper performance of their duties.
• Prepares and coordinates the periodical performance reviews of assigned personnel.
• Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.
• Interview potential employees who have been recommended by Personnel.

What You Will Need

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Work requires a minimum of an Associate’s Degree, preferably in hotel and/or restaurant management, Graduate of post high school, two year Culinary Arts School, or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor’s Degree in Hotel or Restaurant Mgmt.
• Work prefers 2 years previous Starbucks supervisory experience.
• Must present a neat and professional appearance.
• Work requires ability to compile, compute, and analyze pertinent data needed for reports.
• Work requires flexibility to work various shifts.
• Work requires knowledge of computer programs including: Word, Excel, and Windows.

Additional Requirements

Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs.

Job Info

• Job Identification 85821
• Job Category Food and Beverage & Culinary

EQUAL EMPLOYMENT OPPORTUNITY

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Disclaimer

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.