Assistant Manager - Springfield Town Center, abercrombie kids

Abercrombie & Fitch Co.; Springfield (VA); On-site; USD 52,000 - 66,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead daily store operations with a focus on sales results and top-tier customer service. You will oversee opening and closing routines, drive efficiency across processes, and bring creative styling and product knowledge to the floor.

You’ll also lead talent initiatives—recruiting, training, engagement, and development—while upholding the brand's culture. This role offers growth into future leadership within the store organization.

Responsibilities

• Open and close the store, ensuring security and procedures are followed.
• Supervise sales floor and stockroom to deliver exceptional customer service and smooth operations.
• Coordinate staffing, scheduling, and payroll processes.
• Develop and coach non-management team members to improve performance.
• Demonstrate product knowledge and brand awareness to drive sales.
• Plan and maintain visual displays aligned with brand guidelines.
• Review reports to inform decisions and optimize store performance.
• Protect store assets and manage inventory controls.
• Operate POS systems accurately and efficiently.
• Fulfill omni-channel orders and support customer experiences.
• Represent Abercrombie & Fitch Co. values and culture daily.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analysing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.