Assistant Manager - South Coast Plaza, abercrombie kids

Abercrombie & Fitch Co.; Costa Mesa (CA); On-site; USD 60,000 - 70,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Costa Mesa, CA to blend sales leadership with operational excellence.

You will oversee opening/closing routines, supervise the sales floor and stockroom, and ensure top‑notch customer service while driving efficient processes. You will recruit, train, and engage team members, manage staffing and payroll, and use product knowledge and visual merchandising to grow sales and protect assets.

Qualifications

• Experience leading store teams to meet sales goals.
• Strong customer service and communication skills.
• Ability to manage staffing, scheduling, and payroll activities.
• Proven ability to train and develop non-management staff.
• Knowledge of products, visuals, and brand standards.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom to ensure service excellence and smooth operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Operate register/point-of-sale systems.
• Fulfill omni-channel orders and represent brand culture.

Skills

Staff supervision

Staffing & scheduling

Training & development

Customer service

Product knowledge

Visual merchandising

Sales analytics

Brand awareness

Tools

POS systems

Inventory control tools

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.