Assistant Manager - Oakbrook Center, Abercrombie & Fitch

Abercrombie & Fitch Co.; Oakbrook Terrace (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in our Oakbrook Terrace store.

This role drives sales by analyzing performance, delivering outstanding customer service, and overseeing daily store functions from opening to closing. You will lead staffing and training, develop the team, train on product knowledge, maintain visual displays, and uphold brand standards while representing the company culture.

Responsibilities

• Open and close routines are performed.
• Supervise salesfloor and stockroom ensuring excellent customer service and seamless operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analysing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.