Assistant Manager - Los Cerritos Center, Abercrombie & Fitch

Abercrombie & Fitch Co.; Cerritos (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Cerritos, California. The role involves overseeing daily store operations, driving sales results, and providing best-in-class customer service. Assistant Managers leverage their experience to enhance store efficiency and manage staff development.

Key responsibilities include conducting staffing operations, training non-management staff, and ensuring excellent customer service. Ideal candidates demonstrate product knowledge and have a strong understanding of brand values, with opportunities for growth within the organization.

Qualifications

• Demonstrate product knowledge and brand awareness.
• Ability to analyze reporting for decision making.
• Experience in training and developing team members.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor and stockroom to ensure excellent customer service and seamless operations.
• Conduct staffing, scheduling operations, and payroll management.
• Train and develop the non-management staff.
• Build and maintain visual displays.
• Protect store assets and perform inventory control.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.