Assistant Store Manager

Sweet Peas; Pittsburgh (Allegheny County); Vor Ort; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

Center Independent Oil Stores in Pittsburgh, PA is seeking an Assistant Manager to ensure an exceptional customer experience and support store operations alongside the Store Manager. You’ll contribute to marketing, advertising, customer service, staff training, inventory control, and all facets of retail management.

The role focuses on coordinating daily activities, improving customer satisfaction, and maintaining a productive team environment aligned with company goals and standards.

Qualifikationen

• Excellent communication and leadership required.
• On-call availability for staffing emergencies.
• Valid driver's license with reliable transportation.
• Ability to stand, bend, kneel during shift.
• Lift up to 49 lbs as needed.

Aufgaben

• Supervise day-to-day assignments and performance.
• Manage recruiting, hiring, training, engagement, and performance.
• Maintain professional demeanor with staff, vendors, and customers.
• Help build and maintain a pleasant shopping environment.
• Assist with budget/orders and loss prevention.
• Provide customer service leadership and address issues promptly.

Kenntnisse

Communication skills

Leadership skills

On-call staffing

Driver's license

Physical stamina

Jobbeschreibung

Job Details

Job Location: #19 Steubenville Pike Marathon - PITTSBURGH, PA 15205

Education Level: None

Travel Percentage: None

Job Shift: Any

Job Category: Retail

Job Title: Assistant Manager

Company: Center Independent Oil Stores

Position Type: Full Time

Job Summary: The Assistant Manager’s job is to ensure an exceptional customer experience and serve as a leader of their location to assist the Store Manager with retail operation in the fields of marketing, advertising, customer service issues, employee training, inventory management, and all aspects of retail management. The Assistant Manager will work alongside the store manager to provide a focused direction that aligns with the retail workforce with the overall company goals and objectives.

Key Responsibilities

Operational Oversight:

• Assist and collaborate with the Store Manager to supervise day-to-day assignments and performance
• Manage store matters relating to recruiting, hiring, training, engagement, and performance
• Maintain professional discussion and demeanor with store employees, vendors, and customers
• Assist in building and maintaining an environment that creates a pleasant shopping experience

Financial Management:

• Assist store manager with budget/orders/etc.
• Maintain control of retail assets to assist with eliminating shrinkage
• Assist with loss prevention

Customer Service:

• Provide customer service leadership and direction for the entire store and team
• Ensure that customer expectations are met or exceed company standards
• Address customer issues in a timely manner
• Notify management of severe situations at location

Qualifications

• Excellent communication skills
• Excellent leadership skills
• Ability to be on call for staffing issues and emergencies
• Valid driver’s license with reliable transportation
• Able to stand, bend, and kneel continuously throughout shift
• Able to lift/carry up to 49lbs

Conditions/Physical Requirements

Seldom/Never

Monthly

Weekly

Daily

Hourly

Lifting (objects weighing up to 20 pounds)

x

Lifting (objects weighing 21 to 50 pounds)

x

Lifting (objects weighing over 51 pounds)

x

Carrying (objects weighing up to 20 pounds)

x

Carrying (objects weighing 21 to 50 pounds)

x

Carrying (objects weighing over 51 pounds)

x

Standing (up to one hour at a time)

x

Standing (up to two hours at a time)

x

Standing (for more than two hours at a time)

x

Grip (able to reach and grasp objects)

x

Grip (dexterity or fine motor skills)

x

Sight (Color vision, able to distinguish colors)

x

Speech (able to communicate orally)

x

Hearing (Ability to hear)

x

Pushing or pulling carts (or other like objects)

x

Reviewing Documents

x

Leveraging Keyboard or keypad for data entry

x

Leveraging a Video Display

x

Working in a normal office environment with standard physical discomforts

x

Working in an area that is somewhat challenged due to temperature, noise, or other conditions

x

Working in an area that is very uncomfortable due to extreme noise levels, temperature or other variables

x

Driving - automobile, vehicle, or van

x