Assistant Manager

S&G Stores; Sidney (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

S&G Stores in Sidney, Ohio is seeking an Assistant Manager to support the Store Manager and ensure efficient store operations. Responsibilities include guiding a team of employees, promoting customer satisfaction, and managing store compliance with laws and company policies.

The ideal candidate will have retail experience, good communication skills, and a strong focus on customer service and team development.

Qualifications

• Retail experience and customer service experience required.
• Previous supervisory experience preferred.
• Good understanding of company systems and technology.

Responsibilities

• Provide customer service leadership and direction for the store.
• Ensure employees follow company policies.
• Promote a clean and organized store appearance.

Skills

Customer service leadership

Communication skills

Retail experience

Supervisory experience

Education

High School Diploma or GED

Job description

Summary: An Assistant Manager at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls.

Responsibilities

• Provides customer service leadership and direction for entire store and team of employees working in the same location
• Ensures that employees follow all Company policies
• Promotes and maintains a clean and organized store appearance inside and out
• Fosters an environment focused on customer service and satisfaction
• Promotes staff retention by working to develop leaders, empower employees and encourage increased employee productivity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan‑ogram integrity and appropriate sign placement
• Ensures the store maximizes sales and educates staff on selling initiatives
• Monitors store activities to ensure that transactions are taking place in the proper manner
• Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date products
• Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion

Experience Requirements

• High School Diploma or GED
• Retail experience / Customer Service Experience Required
• Previous supervisory experience preferred
• Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
• Good understanding of Company systems and technology
• Excellent communication skills and the ability to research and resolve issues
• Knowledge of retail business management practices
• Knowledge of all types of store transactions and related programs
• Knowledge of ways to handle customer and employee injuries, incidents and accidents Physical Job

Requirements

• Vehicle required to conduct price surveys
• Ability to occasionally lift of objects up to 50 pounds
• Ability to frequently lift objects up to 10 pounds
• Ability to rarely perform repeated climbing and fine hand manipulations
• Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
• Ability to frequently perform repeated bending and reaching
• Ability to continuously perform repeated simple hand grasping
• Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
• Ability to stand for an entire shift if/as required

Additional Requirements

• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
• Has necessary means to conduct area pricing surveys

Preferred Managerial Attributes

• Exhibits strong leadership qualities and a desire to succeed
• Serves as coach to employees by modeling appropriate workplace behavior
• Interacts positively with employees by seeking input and providing appropriate feedback
• Seeks opportunities for employees to develop skills
• Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce
• Understands, actively demonstrates and promotes the principles of the customer service initiatives
• Creates excitement around Company initiatives in order to drive sales goals
• Empowers employees to make non‑personnel related decisions in absence of immediate Manager
• Fosters a work environment where good performance is recognized and rewarded

For S&G, Stop and Go, SNG, S N G, S and G, SandG