Assistant Manager & Shift Leader — Guest Experience

Workstream; Alaska; On-site; USD 36,000 - 48,000; Full time

Job summary

Subway in the United States is seeking an Assistant Manager to supervise daily operations, ensure food safety and cleanliness, and provide exceptional customer service. The role includes creating schedules, guiding 4–12 staff members, and upholding restaurant safety procedures.

The position requires a high school graduate with experience in QSR operations and strong communication skills. Computer knowledge is desirable, and applicants must be able to operate a POS system and lift up to 30 pounds.

Qualifications

• Experience in QSR operations and supervisory roles.
• Excellent communication skills with all staff levels.
• Computer knowledge is desirable and helpful.

Responsibilities

• Performs all tasks and responsibilities of a shift manager.
• Manages a staff of approximately 4 to 12.
• Assigns, oversees and evaluates work.
• Recommends promotion, transfer, or termination of employees.
• May conduct staff evaluations (written and verbal).
• Supervises cleanliness per Operations Manual.
• Oversees food preparation to maintain safety and standards.
• Performs paperwork as needed.
• Assists with planning events and promotions.

Skills

Communication skills

Staff supervision

QSR operations

Education

High school graduate

Tools

POS system

Job description

Subway in the United States is seeking an Assistant Manager to supervise daily operations, ensure food safety and cleanliness, and provide exceptional customer service. The role includes creating schedules, guiding 4–12 staff members, and upholding restaurant safety procedures.

The position requires a high school graduate with experience in QSR operations and strong communication skills. Computer knowledge is desirable, and applicants must be able to operate a POS system and lift up to 30 pounds.